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Frequently Asked Questions
| CenterStage CS1 |
| Difference Between CS-1 CS-2 CS-HD |
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CS-2 has these added features:
Built in TBC {time base corrector} SDI input option
CS-1 and CS-2 can be upgraded with a PC, new resolutions can be added
CS-HD does not have any of the above-mentioned features
CS-HD has DVI out but not DVI in.
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| What is CenterStage? |
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CenterStage is a Professional Video Processor that functions as a resolution multiplier and up scales video to the full native resolutions required by today's CRT/LCD monitors, LCD/DLP/D-ILA projectors, and high-resolution plasma display panels. Visible scan lines and flicker are eliminated, and the result is a picture with improved detail and color quality that is perfect for professional presentations and home theater applications. CenterStage accepts interlaced, progressive and digital inputs. Its output is pure, flicker-free, progressive video that is fine-tuned to your standard or high-definition display.
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| Can I use CS with any TV, Projection or Plasma display? |
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The TV, Projection or Plasma display must have an analog component (YPrPb or RGB) or DVI digital input connection. Most standard TVs and projection TVs will most likely have analog connections, and many newer plasmas and LCD displays have DVI digital.
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| Does CenterStage have a wireless remote? |
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Yes, both CenterStage models come with a Remote Control and On Screen menu Display. You can use a Universal Remote Control that has a self learning mode such as Yamaha RAV-2000 or an RS-232 programmable unit such as the Philips Pronto Remote.
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| What cables come with the CenterStage? Will I need more? |
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Both CenterStage models come with a HD15 VGA pass through cable. Depending on your sources and display you will need additional cables such as Composite, S-Video, Component and RGB. These cables are available at most AV retailers.
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| What does YPrPb mean? |
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This is the technical term for a common form of Component Video. For more information on connection schemes visit the following web site at http://electronics.cnet.com/electronics/0-6342366-8-7008129-1.html
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| Is there an application note for creating custom resolutions |
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Here is the download for the software.
Center Stage SW
The user guide to use this software is located in user manual(see page 24)
Software User Manual
Here is some other resolutions we have set up that can be added to the Centerstage.
List of resolutions
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| Everything is connected correctly but I get no picture, why? |
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Make sure your video connection is selected as the input for CenterStage. Make sure your TV, Projection or Plasma display can display the resolution you have selected on CenterStage. Make sure your display device is using the correct input and that CenterStage output matches the connection type (RBG, YPrPb). Even with no input source selected you should be able to see the CenterStage "menu" over a gray screen.
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| What output resolution (scan rate) should I select? |
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Center Stage output resolution should match the native resolution of your display device. This is the resolution of the "Display Element" in a projector or the display pixel count" in a plasma display. By choosing the native resolution of the display, this allows the display to pass through the video unscaled. You do not want to have the video scaled in the CenterStage and the display as well. This will introduce undesired scaling artifacts.
When using YPrPb as output, you will choose between 480P, 720P 1080I, 1080P. When you choose 720P, 1080i or 1080P, you will be forced to YPrPb output. When you choose VGA, SVGA XGA WXGA, DILA and 540P resolutions they default to RGB, and can be changed to YPrPb.
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| What aspect ratios should I select? |
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Output aspect ratio should match the aspect ratio of your display device. If you are using a projector, you should match the aspect ratio of the screen (4:3 or 16:9). Input Aspect should match the ratio of the source, VHS and video games are always 4x3. Most DVD movies allow you to select the aspect ratio.
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| How do I connect component out from CenterStage? |
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YPrPb or VGA use the same HD15 female connector. You will need a HD15 to YPrPb " Break Out cable" which is available at most A/V retailers.
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| The picture does not fit the screen, why? |
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Check your input and output aspect ratio. Input Aspect should match the ratio of the source. Output aspect ratio should match the aspect ratio of your display device. Make sure you have the right resolution selected for your display device. Don't forget to use the CenterStage menu size sliders for fine adjustments.
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| Why does my AV reciever change my picture shape? |
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Each CenterStage input has its own memory settings, so each of your video sources should have its own dedicated input into CenterStage and not routed through the AV Receiver.
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| Extreme red or green tint |
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Full Question: I input a progressive component (YPrPb) from my DVD player and that produces an extreme red tint. However, if I press the progressive button again on the remote after the progressive input is selected, the front panel changes to "Progressive RGB" and the screen turns green, why?
A: Go into the Miscellaneous menu and calibrate your progressive (YPrPb) input. This should only have to be done on your initial setup. (This is in the manual under Miscellaneous menu.)
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| Why does my display show a green hue? |
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You may have YPrPb selected as your output format from CenterStage while your display is looking for RGB. To check this, go to CenterStage main menu in the output selections menu. Find the output format. Select RGB or YPrPb out by pressing the < > buttons on the CenterStage remote control. This should match the input format selected on your display. Also make sure you are using the proper Sync signals for your display. Sync-on-green may be on when it's not suppose to.
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| Why don't I recieve a picture using a VGA/RGB pass-through? |
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When using Pass-through, the output format must match the input format, so when inputting RGB into pass-through you must use RGB as output format .
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| When I use a VHS VCR I don't get any video, why? |
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Most standard VCRs have unstable timing (aka poor time base) which causes this problem. The remedy is to purchase a VCR with a Time Base Corrector built in, add an external Time Base Corrector or use the CenterStage 2 model which has a built in Time Base Corrector.
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| What is DVI and DVI HDCP? |
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DVI (Digital Video Interface) is a new connection scheme which keeps the signal from your DVI equipped Set Top Box (Cable or Satelite Box) , computer, or PVR completely digital. DVI HDCP (High-bandwidth Digital Content Protection) is a content copy protection encryption scheme used with DVI to prevent unauthorized copying and redistribution of digitally perfect content. Original content via computer display cards or game consoles, and video from standard definition DVD players will not likely be content protected.
CS-1 has standard DVI In and Out, and CS-2 has Standard DVI/HDCP support. Computers with DVI graphics cards have been on the market for some time, and several manufactures have announced products that will have DVI HDCP. CS-2 is future-proof since it will accept both DVI content from computers and DVI HDCP content from set top boxes.
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| Where can I obtain DVI cables? |
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DVI cables are still pretty new, so they have limited availability. Here are some sources:
Inline DVIM-DVIM-3 3' Male to Male
Inline IN97XX-2 Male to Male DVI-D cables (up to 75' lengths)
Gefen Inc. manufactures many DVI products such as cables, extenders, converters, and Adapters
Digital Connection DVIDDL6 and DVIDDL-10 Male to Male
Ram Electronics
Cables online
Prices range from $33 for 3' lengths to $975 for extended length high performance solutions.
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| Are there different types of DVI cables? |
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Yes, DVI cables are available as single link and double link cables. CenterStage's DVI input and output only uses one link (160 Megapixels/second). Focus, like many other manufacturers have chosen to use double link DVI receptacle connectors so that either single or double link DVI cabling can be used. When you order a DVI cable, and it is unspecified, you will probably receive a double link cable.
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| Why don't i see any output with my DVI source? |
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The CenterStage DVI input only accepts the following resolutions at 60Hz:
640 x 480
480p
720 x 576
800 x 600
720p
1024 x 768
1280 x 960
1280 x 1024
1366 x 768
If your signal is coming from a computer, make sure that the computer's display settings are set to 60Hz output rate.
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| What are common DVI or DVI HDCPsources? |
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The DVI connector is now firmly established on Computer video cards, and many laptops have DVI out. This means that CenterStage can process and scale your desktop for the purpose of big screen PowerPoint presentations, computer gaming, Internet Browsing, or general application use. DVI HDCP is becoming popular for HDTV sources, and can already be found on set top boxes ( sa
tellite, cable, or terrestrial receivers) such as, Pace Micro 550HD, Zenith HD-SAT520, and Samsung SIR-T165.
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| Do I have to use DVI out if I use DVI in? |
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Yes and No. These are the different modes of operation:
1. For analog in, CenterStage will output component analog and DVI simultaneously.
2. For DVI in, CenterStage will output component analog and DVI simultaneously. The DVI out is user selectable to be either DVI, or DVI HDCP.
3. For DVI HDCP in, CenterStage will only output DVI HDCP out. In this case, the component analog outputs are turned off.
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| Windows 2000 gives me an error message during installation |
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To install CenterStage Remote, Windows 2000 must be updated to service pack 2. This is a free update to registered Windows 2000 users available from Microsoft.
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| Why do I get the message 'Connection Failed'? |
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Make sure your using a valid serial port (COM1, COM 2). Double-check your connection and make certainthat Windows Device Manager doesn't report any problems. If you recently installed the CSR, try restarting your computer and try again.
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| Why is the CSR download option grayed out? |
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If you were using CSR to make adjustments you must disconnect CSR using the disconnection menu option. Once this is done ensure that you have CenterStage set for Program mode (the LCD backlight and button lights will go out indicating program mode). Now select Download from the CSR menu.
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| CenterStage CS2 |
| The difference between CS-1, CS-2 and CS-HD |
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CS-2 has these added features:
Built in TBC {time base corrector} SDI input option
CS-1 and CS-2 can be upgraded with a PC, new resolutions can be added
CS-HD does not have any of the above-mentioned features
CS-HD has DVI out but not DVI in.
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| CenterStage HD |
| The difference between CS-2, CS-1 and CS-HD |
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CS-2 has these added features:
Built in TBC {time base corrector} SDI input option
CS-1 and CS-2 can be upgraded with a PC, new resolutions can be added
CS-HD does not have any of the above-mentioned features.
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| Does CS-HD incorporates a DVI input ? |
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CS-HD has DVI out only, and is not HDCP compliant.
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| FireFly MC |
| How much video content can be stored on my Firefly? |
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Currently Firefly servers are shipped with 120GB hard disks. Prior to that date, they could be ordered in 40GB, 80GB, or 120GB sizes.
40G hard drive (aprox 37G actual storage space)
8Mbps files = 10 hours aprox
6Mbps files = 13.5 hours aprox
4Mbps files = 20 hours aprox
120G hard drive (aprox 113G actual storage space)
8Mbps files = 31 hours aprox
6Mbps files = 41 hours aprox
4Mbps files = 62 hours aprox
To determine storage requirements for a specific application use the following formula:
Where x = Mbps (bit rate of encoding) --
(x * .45) = GB of storage per hour of playback.
Example: Using 8 Mbps as a data rate for the MPEG videos -- (8 * .45) = 3.6 GB/hour of encoding. Therefore, for every hour of 8 Mbps MPEG videos 3.6 GB of storage is required.
Please consider future sizes of media content libraries required for your application, when determining storage options.
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| I see Firefly MC has a smart card. How is a smart card used? |
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Beginning with Firefly version 3.1, the smart card is used in two ways.
First, for “Configuration backup”, Firefly MC settings can be saved to the smart card OR the settings can be loaded from the Smart Card to the Firefly MC. This is very handy for field service calls or installations when multiple Firefly players are used.
Second, the smart card is used to enable Firefly MC options,
a) Dolby Digital Decode audio,
b) Enable multicast client software (Kencast or Skystream)
c) External A/V Switch.
d) For Firefly V3.20.4 or higher the Smart Card enables channels 3 and 4. Making a Firefly MC 2 channel into a Firefly MC 4 channel player requires this smart card option.
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| Will Firefly MC playback a DVD video file? |
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Yes. You can use the same process you use to create DVD videos, to create videos for Firefly MC. A Video Object or a ".vob" video is the file format used by DVD. These .vob videos are comprised of MPEG 2 video (bit rate/data rate of 5-7 Mbps) and usually have a corresponding audio track from MPEG 2 stereo to different types of digital audio.
Menu and chapter options are not required to control playback on Firefly. Firefly Playback is controlled as a centrally managed function of a player network, and doesn't require these options. Playback instructions for Firefly come in a script format. Playlist (or scripts) for Firefly can be delivered via WebView, auto update disk, Media Messenger or network connection. Firefly also has a remote control (IR) interface that allows a local user to make immediate programming changes if required.
Firefly however will not playback commercial movie DVDs. Most commercial DVD movies are encrypted so that only DVD players licensed for decryption can play them back. DVD players are manufactured to support commercial or "Hollywood" movie playback. Firefly is designed to support digital business communication solutions in retail, finance and health care and does not support recreational playback of commercial movie DVDs.
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| What graphic overlays are supported on Firefly MC? |
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Firefly 3.x will support the following graphic file formats: .tga .tif .gif .jpg (.jpeg) .png as well as .bmp (Bitmap). The graphic overlay playback capabilities of Firefly 3.x supports 8 bit, 256 colors.
While copying .jpg, .gif, .tif, .tga, .png or non 256 -color .bmp image files, Firefly converts those files to a
standard 8-bit, 256-color bitmap format and reduces the image sizes, if necessary, to the system maximum of 720 x 480 for NTSC. This is necessary to ensure that all image files used for graphic
overlays are consistent in appearance and functionality. As a result, all image files listed under
“Loaded Media” will appear with “.bmp” as their extension. If you do not want your images to be converted by Firefly, create them according to the parameters outlined above before transferring.
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| I just upgraded my Firefly and scrolling text does not work. |
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If the upgrade was from 3.20.x to 3.30.2 for Firefly MC, the scrolling text fonts have changed between these versions. Make sure that you are using the updated Media Messenger to create your playlist’s. These new fonts are supported in Media Messenger version 4.41.16 or higher.
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| What is Firefly? |
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Firefly is an easy-to-use digital video playback device. In its standard configuration, Firefly will simultaneously display up to 4 channels of extremely high quality video from MPEG-2 files. Firefly is easily controlled with a standard TV remote to create and modify scripted playback of MPEG-2 files. Firefly is also easily attached to a standard ethernet network for updating files and playback scripts.
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| Can I use the IR remote control for player control (Stop, Pause, Skip Forward, Skip Reverse)? |
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After version 3.30.x (Firefly MC), the player control by the IR remote was removed. Please use the Web View interface for player control.
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| Focus DR-DV5000 |
| The difference between the Focus DR-DV5000 and FS-3 |
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Focus DR-DV5000 was designed specifically for the JVC full size DV camcorders, and in particular, the GY-DV5000 series camcorder. Unique features to the DR-DV5000 when used with a GY-DV5000 camcorder include:Dump to Disk and Dump to Tape – allows video to be automatically transferred between camcorder tape transport and DR-DV5000 disk drive.Series Record – When the camcorder’s tape runs out, DR-DV5000 automatically begins recording to disk.Split Slave Mode – Allows control of DR-DV5000 from camcorder but separate to the camcorders tape transport.Unique 52-pin “Cable-less” Connection – DR-DV5000 connects to the GY-DV5000 series camcorder via a unique and integrated 52-pin connector. Audio, video, power, control and status are passed via this connector eliminating the need for any external cables.Camcorder Viewfinder/LCD Status – Complete disk recorder status information is displayed in the GY-DV5000 viewfinder.Combined Power Management – Power management of DR-DV5000 is handled by the camcorder preventing accidental shut down during recordings.Additionally, DR-DV5000 features the wired and wireless remote controllers as standard as well as a plate for mounting to JVC GY-DV500/-500/-700 series camcorders.FS-3 comes configured for direct mount to Anton/Bauer, V-Mount (Sony/IDX) or NP battery systems.
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| Why doesn't Focus FS record my drop frame timecode? |
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On older JVC GY-DV500 camcorders, it is not possible to output drop frame timecode via the camcorder's DV port even if the camcorder is set to drop frame mode. Later versions of the GY-DV500 were able to output both drop and non drop frame timecode via the DV port. Contact JVC Professional for more details.
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| What is a disk recorder? |
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A disk recorder allows the videographers the ability to record on a hard disk just as if it was a tape. In more sophisticated disk recorders such as those with DTE like all Focus FS models, you can record on tape and disk at the same time. These models will even record in a file format that most NLE systems require thereby eliminating hours of capturing, improving workflow tremendously. The Focus FS family is designed to co-exist with tape as many professionals make the transition from tape to disk recording.
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| What is DR-DV5000? |
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DR-DV5000 is a camera mounted disk recorder. It uses a removable hard drive for cost effectiveness and flexibility. Incorporating DTE technology workflow at the NLE station speeds up the process by eliminating all capturing. Capitalizing on JVC’s GY-DV5000 unique rear connection port the DR-DV5000 communicates without the need for any external cables. This connection allows for greater visibility of information in the viewfinder plus with both 232 and AV/C control many exclusive functions are available.
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| What disk drives will work with the DR-DV5000? |
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The FS-HDD1 is the only approved drive for the DR-DV5000. This drive is available from JVC or directly from Focus Enhancements online store. This drive has been specifically designed to work with the demands of both video transfer speeds as well being able to match the performance of today’s high performance computers.
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| Why do I want removable hard drives? |
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Simply put this is to your advantage for both cost and flexibility. Disk recorders with built in Hard drives require the entire unit be used together. With the DR-DV5000 the drive is removed from the core unit and connected to the computer for the editor to use. Another drive can be inserted into the DR-DV5000 so the videographers can continue to shoot. You can also choose the size of drive that suits your needs. There will be 20-40-60- & 80 gig drives available. As drive performance standards improve and cost goes down DR-DV5000 users can take advantage
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| What is retro disk recording? |
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This is perfect for remote cameras that can be left recording continuously for security scientific or sports uses. Once an event happens, there is ample time for the operator to get to the camera Same as retro record except now the DR-DV5000 uses the hard disk to buffer longer record times.
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| What about MXF format or other new formats that may evolve |
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One extremely powerful feature of the DR-DV5000 over other systems is that it is field upgradeable. MXF or other future looking formats can be placed on the Focus Enhancements’ web site for any who need to download. The DR-DV5000 is protected against obsolescence because of its ability to be upgraded easily in the field.
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| What is retro loop recording? |
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This is perfect for waiting for an event to happen. Never miss something sudden DR-DV5000 can be set up to be always recording. It records 10 seconds to cache memory. Hit the record buttons and the 10 seconds is added to the beginning.
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| What stops the disk drive from skipping? |
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The DR-DV5000 has a built in cache recording mechanism. This allows for the DR-DV5000 to handle both low and high frequency jolts without dropping a frame.
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| What shock protection does DR-DV5000 feature? |
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The DR-DV5000 has a number of features to prevent disk errors or file errors when used in high shock environments. The removable FSHDD-1 FireWire disk drive was designed to mount directly into the DR-DV5000 device. The actual hard drive inside of the FSHDD-1 is a 2 1/2” IDE drive featuring an 8MB cache and a rotational speed of 5400RPM. This drive is the same as that used in high performance laptop computers and is of a robust design. This drive also features a sorbethane shock strip that acts to reduce the effects of high and low frequency shock on the drive itself.
Additionally, DR-DV5000 features a 10 second RAM based cache (which is shared with DR-DV5000’s RETRO CACHE feature), that allows up to 10 seconds of video to be cached or buffered to DR-DV5000 in the unlikely event of an interrupt in recording to disk. After disk drive recovery (which is usually a matter of milliseconds), the cached video will be recorded to the drive without interruption or damage to the existing clip. This sequence is done without any effort from the user. In the unlikely event that an interruption in recording does occur, DR-DV5000 features a check disk and clip repair function which allows the user to search for and repair problems with the disk or any recorded clips. This insures the highest level of data integrity.
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| What's the difference between Focus DR-DV5000 and FS-3 |
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Focus DR-DV5000 was designed specifically for the JVC full size DV camcorders, and in particular, the GY-DV5000 series camcorder. Unique features to the DR-DV5000 when used with a GY-DV5000 camcorder include:
Dump to Disk and Dump to Tape – allows video to be automatically transferred between camcorder tape transport and DR-DV5000 disk drive.
Series Record – When the camcorder’s tape runs out, DR-DV5000 automatically begins recording to disk.
Split Slave Mode – Allows control of DR-DV5000 from camcorder but separate to the camcorders tape transport.
Unique 52-pin “Cable-less” Connection – DR-DV5000 connects to the GY-DV5000 series camcorder via a unique and integrated 52-pin connector. Audio, video, power, control and status are passed via this connector eliminating the need for any external cables.
Camcorder Viewfinder/LCD Status – Complete disk recorder status information is displayed in the GY-DV5000 viewfinder.
Combined Power Management – Power management of DR-DV5000 is handled by the camcorder preventing accidental shut down during recordings.
Additionally, DR-DV5000 features the wired and wireless remote controllers as standard as well as a plate for mounting to JVC GY-DV500/-500/-700 series camcorders.
FS-3 comes configured for direct mount to Anton/Bauer, V-Mount (Sony/IDX) or NP battery systems.
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| Focus DR-HD100 |
| Frames are missing at the start of files recorded from my JVC GY-HD100. JVC firmware Revision "A" needed. |
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Please ensure that your JVC GY-HD100 camera has firmware revision "A" installed for correct functionality with FS-4 HD, FS-4 Pro HD, and DR-HD100. If your GY-HD100 has an “(A)” symbol next to the serial number label on the unit as well as the ID label on the box (next to the model number), your camcorder does not require a firmware update. If you do not see the “(A)” symbol, please contact JVC Professional Customer Support for further details.
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| What file format are HD files encoded to? |
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HD files are encoded in MPEG-2 format.
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| What file formats can standard definition files be encoded to? |
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The DR-HD100 can encode standard definition video files from a DV25 source, into any of the following selectable file formats: Raw DV, AVI Type 1, AVI Type 2 24P, Matrox AVI, Canopus AVI, Quicktime, Quicktime 24P, Avid OMF, or Pinnacle AVI.
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| JVC GY-HD2xx camera compatibility with HDV Quicktime format |
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The DR-HD100 HDV QUICKTIME format is currently not compatible with the JVC GY-HD2XX cameras. This expected to be resolved in a future version of the firmware.
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| How much recording time is available on the DR-HD100? |
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The JVC DR-HD100 comes standard with a 40GB hard drive for three hours of recording time and is available with a 80GB hard drive for six hours of recording time.
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| Is it possible to buy DR-HD100 with the High Capacity battery installed, in place of the standard battery? |
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The DR-HD100 comes with a standard capacity battery. The high capacity battery is sold separately. The standard capacity battery provides power to the DR-HD100 unit for about 90 minutes of operation. The high capacity battery provides power to the DR-HD100 unit for about 180 minutes of operation.
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| Which firewire output streams will DR-HD100 record from the JVC GY-HD100 camera? |
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In standard definition mode, the DR-HD100 will record DV ouput. In high definition mode, the DR-HD100 will record 19.7 Mbps HD MPEG-2 transport stream.
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| Can the DR-HD100 do time lapse recording? |
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Yes, the DR-HD100 can do time lapse recording, but in DV (Standard definition) recording mode only. It does not have an option for time lapse when doing high definition recording.
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| NO VIDEO SIGNAL on GY-HD10X camera when recording from the DR_HD100 |
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When the DR-HD100 is in DV RECORDER mode and the GY-HD10X camera is not in DV mode the counter on the DR-HD100 will not increment during recording. The EVF and viewfinder LCD on the GY-HD10x will display NO VIDEO SIGNAL in this case. Please, change the settings on either the DT-HD100 or the GY-HD10X.
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| Can the DR-HD100 record in tapeless mode from the GY-HD100 camera? |
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Yes the DR-HD100 can encode in tapeless mode from the GY-HD100 camera. Please see page 26 of the user manual for a description of tapeless recording from GY-HD100 while in Synchro Slave Mode recording.
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| Can the DR-HD100 play back HD files through its Firewire port? |
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Yes. The FS-100 will play back a file to the same firewire output format that it was encoded from. For example, an HD file that was recorded from a MPEG-2 transport stream input will be played back out in MPEG-2 transport stream format. A standard definition file that was recorded from a DV source, will be played back in DV format.
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| When recording HDV from JVC GY-HD100 camera, frames are lost at beginning of recorded file. |
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Please ensure that your JVC GY-HD100 camera has firmware revision "A" installed for correct functionality with FS-4 HD, FS-4 Pro HD, and DR-HD100. If your GY-HD100 has an “(A)” symbol next to the serial number label on the unit as well as the ID label on the box (next to the model number), your camcorder does not require a firmware update. If you do not see the “(A)” symbol, please contact JVC Professional Customer Support for further details.
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| How fast will a recorded file transfer to my PC? |
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Transfer speed is dependent on many things, including the PC Type (PC or Mac), the length of actual clip, and various other issues. But a general rule of thumb is that the transfer time will be between 2X and 4X faster than the real time of the recorded file. So for example, a 1 hour file would take from about 15 to 30 minutes to transfer.
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| Why is the FS not charging the battery? What are the DC power requirements? |
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DR-HD100: The FS products have the following DC power requirements for the DC port on the bottom.
--12V DC min to 20V DC max = Voltage Range
--12V DC = Voltage will run the FS
--14V DC = will charge the battery as well as power. (So it is
preferred)
--The input DC connector is Tip Positive.
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| Focus DV Conversion Suite |
| QuickTime install needed in order to write QT files. |
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No, QuickTime is not required. My application is using its own routines for reading and writing media files. This also applies to AVI and other formats.
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| What are the hardware and software requirements? |
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500 MHz Pentium or AMD processor; 64 MB RAM minimum; 3 MByte hard drive space for the application; 210 MByte hard drive capacity per minute of converted clip; Windows 98/ME/2000/XP; DirectX installed; at least 800x600 resolution; mouse
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| Focus FS-1 |
| How do i enable Windows "Stop Device" icon? |
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If the Windows ‘Stop Device" button does not appear on your computer system, you can download the driver from Microsoft. The driver is available from:
http://www.microsoft.com/windows98/downloads/contents/WUCritical/1394/Default.asp
This component updates your system files and requires you to restart your computer to complete the installation. Please save your work and quit all programs before installing.
This update installs the Safe Removal tool that allows you to safely stop a Plug and Play storage device prior to physically unplugging the device. This component also includes an update for 1394 drivers to resolve issues that are related to the "surprise" removal of peripheral devices. Large performance improvements (approximately 300 percent) have been made over the implementation of 1394 storage drivers in Windows 98 Second Edition.
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| What does "Unsafe Removal of Device" mean? |
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During the Focus FS DTE Recorder’s boot-up sequence, there is a brief period where the disk drive is able to mount to the computer before being mounted to the Focus FS DTE Recorder. On most Windows based computer systems, it is necessary to first "eject" (using the Windows STOP DEVICE function) before unplugging a FireWire disk drive. In this case where the disk drive briefly mounts to the computer, this software controlled ejection of hardware does not occur and hence the message. Simply press OK to restore your computer.
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| Connected drive to Focus FS DTE Recorder but says "No Disk" |
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What is probably happening here is that you are working with a non-FAT32 disk volume. Focus FS DTE Recorder will not work with FireWire disk drives that were intended for use on Macintosh, Windows NT or other volume types. It must be a FAT32 volume to be recognized even if you plan to use that disk later on a Macintosh based computer system (version 2.2 or later). It is possible to create a FAT32 volume on virtually any FireWire disk drive. Consult the Focus FS DTE Recorder manual for more information on converting a FireWire disk drive into a FAT32 volume, if you are not using version 2.2 or later. It could also mean a connection problem, ensure that the drive power switch is on, turn the unit on and off after the drive is connected to the Focus FS. If it still reads no disk call Technical Support.
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| What "trick" play modes are available with my Focus FS DTE Recorder |
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Several trick play modes are available with the Focus FS DTE Recorder. These include fast forward and fast rewind search (forward and reverse 2X, 3X, 4X, 5X, 8X, 10X, 12X, 15X, 18X, 21X, 25X and 30X of normal play speeds), slow playback (15,10, 6, 5, 3, and 2 frame per second playback speeds), reverse play, loop clip, loop all and play all.
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| Is there any special requirements for Sony DVCAM users? |
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If you are using a Sony DVCAM camcorder and editing with Avid applications, ensure to use the DVCAM format on the camcorder, not the DV SP format. There is a risk of audio errors when the clips are used within Avid.
If you are using a Sony DSR-370, DSR-390 or DSR-570 camcorder, be sure to do the following on the camcorder before use:
1. Set the VTR Trigger to INT Only
2. In the Advanced menu (page 3) set the iLink CTL item to OFF
3. In the Advanced menu set the menu item REMOTE 2 to Record
To get the advanced menu, you have to turn the camera off, then press and hold the rotary wheel while powering up the camera.
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| Does the Focus FS DTE Recorder work with the Panasonic DVCPro25 format? |
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This format is only supported in NTSC mode since this format adheres to the 4:1:1 NTSC video specification for DV. Unfortunately, PAL DVCPro25 will not work since it does not adhere to the 4:2:0 PAL DV video specification.
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| Is there any chance there will soon be a UFS or NTFS drive? |
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FAT32 was the chosen file format for Focus FS DTE Recorder as it worked with the greatest number of operating systems including Mac OS8.6 - 9.2, Mac OS 10.2 (currently limited to 120GB), Windows 2000, Windows XP, Windows ME and Windows 98SE. A user can record clips to disk using the Focus FS DTE Recorder and edit on DV applications on Windows or Mac computers. The Focus line of FS DTE Recorders are a continually evolving product.
*Note: This may change as new versions of Mac OS X are released.
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| Why do new drives become drive #1? |
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The way that the FireWire bus is managed means that there is no pattern to the ordering of drives as they appear on the FireWire bus. Therefore, it is possible that a drive may loose its Focus FS volume number when additional drives are added. It is therefore advised that you do not add/remove drive during a production session to avoid confusion.
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| Can I change the record format during a recording? |
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No. It is not possible to change the record format type during a record session. The Focus FS-1 must first be put into Stop mode before the format is changed.
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| How do I save stills as single files? |
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The Focus FS-1’s default action for recording stills is that when you are in REC STILL mode, every time the REC button is pressed, a single frame is captured to a file. Each sequential press of the button records another frame to the same file. If you would like to have one frame per file, simply press the stop button in between each press of Rec Still.
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| What format do I make clips to use them? |
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In order to play a clip that was created on your computer through the Focus FS-1, it must be in Raw DV (.dv or DV Stream) format. If the particular file is not in Raw DV format, it is possible in a number of programs to export it as a Raw DV file. Some NLE programs allow you to do this. Check your user manual for details. Using Apple QuickTime Player Pro, it is possible to export a variety of different file formats to a DV Stream file. QuickTime Player Pro is available for Macintosh and Windows based computer systems. In most DV NLE systems, you can transfer a segment to the Focus FS-1 using the "print-to-tape" feature, just like transferring back to tape.
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| Can I capture from the FS-1 to my NLE system? |
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Yes, the Focus FS-1 allows you to get your footage into a DV NLE system quickly and easily. While it is necessary to capture from camcorder to NLE (a time consuming process) in traditional editing, the Focus FS-1 allows you to simply connect the hard disk drive directly to the computer and access the clips from there. So there is no need to "capture" the video from the Focus FS-1 as if it were a camcorder. With the Focus FS-1, you can capture to your NLE system just like you would a camcorder, if necessary.
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| Focus FS-1 with a DV camera set to Progressive Scan Mode |
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It is possible to set your DV camcorder to progressive scan mode and record to the Focus FS-1. The result will be identical to what is recorded to tape.
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| How do I Activate the Focus FS-1 Boot Options Mode? |
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It is possible to boot and operate your Focus FS-1 unit with the specific operating software and application on a connected disk drive (in the event of an internal Firmware failure or other problem). In this case, the Focus FS-1 will boot and operate using the software that is downloaded to the connected disk drive. In order to activate this setting, simply hold down the MODE key on the Focus FS-1 during a normal boot-up. Once complete, simply hold down the MODE key to access the Setup menu. Two additional choices will now be in the menu; Diagnostics and Boot Options. Select Boot Options and then use the FORWARD INDEX and BACKWARD INDEX keys to toggle between the choices which are NORMAL, HD NOW and HD ALWAYS. It is generally recommended that you use the internal Firmware for normal operation.
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| How do I activate the Focus FS-1 Diagnostics Mode? |
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FS-1 has a special mode that allows diagnostic information to be passed through the GPI port. In order to activate this setting, simply hold down the MODE key on the Focus FS-1 during a normal boot-up. Once complete, simply hold down the MODE key to access the Setup menu. Two additional choices will now be in the menu; Diagnostics and Boot Options. Select Diagnostics and then use the FORWARD INDEX and BACKWARD INDEX keys to toggle between the choices. The purpose of the diagnostic mode is for Focus FS-1 test, debug and development with computer software. There is no operational use for the diagnostic mode and it should not be turned on during normal Focus FS-1 operation.
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| What happens when Focus FS-1 reaches the end of a disk? |
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When recording footage to disk from the Focus FS-1 and you reach the end of that disk, the FS-1 will automatically end the current clip and display a "No Space Left" message on the disk. If no other disk is connected, the FS-1 will go into Stop mode. If another disk is connected, the FS-1 will end the current clip and automatically create a new clip on the next connected disk. It is possible that several frames may be lost during this process, but this is completely hard drive dependent. On some drives, the transfer from one to another will result in no frames lost. Others may take up to a second.
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| What type of FireWire connections are available on the Focus FS-1 |
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The Focus FS-1 features three separate FireWire (IEEE-1394) connectors. Each is different.
DV In/Out Connector (4-pin): This connector is used to communicate with DV video equipment such as camcorders, decks and mixers. This is an "isochronous" or real-time FireWire connection. It is not possible to connect FireWire disk drives to this port. It is for DV video I/O only.
HDD Connector (6-pin): This is for communication between the FS-1 and a FireWire hard disk drive. This is an "asynchronous" FireWire connection. It is not possible to connect DV video devices to this port. It is for FireWire disk drive connection only.
Computer Connection (6-pin): This is a unique connector to the Focus FS-1. This connector is used when the FS-1 is in HDD Bypass mode. This connector basically allows the FireWire disk drive connected to the FS-1 to mount / unmount to a computer without re-cabling. It is not possible to connect a disk drive or DV video device to this connector.
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| Time loss from recording across disks |
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This is totally disk drive dependent. The transition from some FireWire disk drives to others can result in no loss of frames while with some others, it can be about 1 second long. The less fragmented the drive, the better. We also suggest that you keep to a single drive type when using the Focus FS-1's multi-drive feature.
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| What does the GPI port allow me to do? |
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The Focus FS-1 GPI port allows you to trigger various functions of the FS-1 using a simple contact closure. For instance, you can pause and un-pause the FS-1 while in record or play mode.
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| Does FS lose any video signal between these files? |
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No
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| What is the maximum file size created by the Focus FS-1? |
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Due to the fact that the FS-1 utilizes a FAT32 volume, individual files or clips are limited to 2GB in size which is just over 9 minutes of DV video. If a recording session exceeds 9 minutes in length, the FS-1 will automatically create a new clip with a related file name and without the loss of any frames. For instance, if the file name for the first 2GB of the clip was "20010808-102345-01.avi", the second 2GBs would be called "20010808-102345-02.avi". Any additional 2GB segments would be called, -03, 04 etc. On the FS-1 itself, any single recording will always appear as a single track, it is only when the files are brought to a computer that the files are split into 2GB segments.
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| What file system does the Focus FS-1 utilize? |
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The Focus FS-1 utilizes the FAT32 file system. This is the same as the file system used by Windows 98. The FS-1 will not work with drives that are configured as a Macintosh, NTFS, FAT or other volume type (even if disk drives are to be later utilized with computer systems that conform to these volume types). FAT32 volumes are recognized by Macintosh OS8.6 through OS9.2, MacOS X 10.2 (current limit 120GB), Windows 98 SE, Windows ME, Windows 2000 and Windows XP.
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| Does the Focus FS-1 record single frames or still images? |
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Yes. the Focus FS-1 will record a single frame of DV video. It is limited to the size and resolution of DV video (DV NTSC 720x480 or DV-PAL 720x586). The file format is either Raw DV (.dv), AVI Type 1, AVI Type 2 or AVI Type 2C, Matrix AVI, QuickTime or AVID DV OMF, just like DV video streams.
To export frames as graphics files, you can use a program such as Apple QuickTime Player Pro (available for Mac and PC). In this program, you can export single frames as BMP files. Other programs such as Adobe Premiere and Apple Final Cut Pro allow you to export a single frame as a graphics file.
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| Does the Focus FS-1 record incoming timecode? |
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Yes. If timecode is being generated at the source and included as part of the DV Stream, it is recorded to disk via the FS-1 as part of the DV file. The Focus FS-1 records all information that is in the DV stream coming from the source. As long as the NLE system knows where to look for the timecode information, it will be available as part of the clip.
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| How does the Focus FS-1 name and manage clips or files? |
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The Focus FS-1 works with two different file or clip IDs; clip numbers and base file names. Track numbers basically list the track number in sequential order as it appears on the particular disk drive. For instance, the first recorded clip will be called "1-001". Its base file name maybe "20010808-102345-01.avi". Clip two would be called "1-002" and its base file name may be called "20010808-103515-01.avi". The first track on a second connected disk drive would be called 2-001 and have a similar base file name as above.
The base file name is determined by an internal clock on the FS-1 that is set by the end user. For instance, the file "20010808-102345-01.avi" means that recording on the file began August 8th, 2001 at 10:23:45 AM. Every time a new recording begins, the FS-1 will grab the current time and date and create the file name. This ensures that every file has a unique file name.
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| What makes Focus FS DTE Recorders different from others? |
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There are many different products available that will record video direct to a disk drive, DVD or CD-ROM. What differentiates most of these products from the Focus FS DTE Recorders is that the Focus FS DTE Recorders maintain the DV stream as it would be on videotape. In other words, Focus FS DTE Recorders maintain the DV format and doesn’t add any additional compression or other modifications to the original stream. The only modification that occurs is when the Focus FS DTE Recorder "packages" that DV stream in a format that popular NLE systems will understand, such as .avi and .mov.
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| How many FireWire disk drives can I connect to my Focus FS DTE Recorder? |
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It is possible to daisy chain up to four FireWire drives to the Focus FS DTE Recorder simultaneously. Drives can be unplugged or plugged in at any time. All drives are accessible from teh Focus FS DTE Recorder. It is possible to power one drive via the Focus FS DTE Recorder’s FireWire bus (if the drive as able to receive bus power – check your drive owner’s manual for more information). Additional external power may be required in order to power additional drives.
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| Can I use analog devices with my Focus FS DTE Recorder? |
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Focus FS DTE Recorderd are a completely digital product. It does not feature analog I/O. However, the Focus FS DTE Recorder is intended for use with DV devices that feature DV-to analog and analog-to-DV converters such as camcorders, decks, mixers and character generators. It is therefore possible to input or output video as an analog signal through these devices.
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| What DV products can I use with my Focus FS DTE Recorder? |
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It is possible to use Focus FS DTE Recorders with DV devices that feature a 25MB/s FireWire/IEEE-1394/DV/i.Link input/output. This means DV camcorders, VTRs, DV NLE systems, and mixers and character generators.
Compatible DV camcorder and VTR formats include DV, miniDV, DVCam, DVCPro, Digital 8 and Professional DV. It is also possible to use Focus FS DTE Recorders with DV mixers (such as the Videonics MXProDV), character generators and long distance DV cables (such as Videonics Distance DV). Check our compatibility guide for a complete list of qualified DV devices.
Focus FS DTE Recorders can also be used with higher end digital formats that feature SDI I/O such as DVCPro50, Digital Betacam, Betacam SX, Betacam IMX, D-1 and D-9 (Digital S) when combined with a converter box (such as the Miranda DV-Bridge).
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| Limit on drive files in conjunction with the Focus FS DTE Recorder |
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Focus FS DTE Recorders limit the file quantities per drive partition to 999 files (clips).
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| How much video can I record with my Focus FS DTE Recorder? |
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Focus FS DTE Recorder files use about 13GB of hard drive space per hour (about 1GB every 4 1/2 minutes). It is also possible to daisy chain up to four drives from Focus FS DTE Recorder simultaneously which allows for extremely long record times. Some popular drive sizes and their video storage capacity using Focus FS DTE Recorders are listed below:
10GB about 46 minutes
12GB about 55 minutes
20GB about 1 hour, 32 minutes
30GB about 2 hours, 18 minutes
40GB about 3 hours, 4 minutes
80GB about 6 hours, 8 minutes.
100GB about 7 hours, 42 minutes
120GB about 9 hours, 13 minutes
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| Can I use the Focus FS DTE Recorder with FireWire (IEEE-1394) drive kits? |
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Yes. The Focus FS DTE Recorder will work with IEEE-1394 drive kits that put an IEEE-1394 interface on standard IDE disk drives. It is however necessary to ensure that the selected disk drive is capable of reading/writing DV streams in real time. Generally, that would mean a disk drive that is capable of read/write of at least 7MB/s and access times no greater than 10-12 milliseconds).
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| What file formats does DTE support? |
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DTE supports the most popular NLE file formats in today’s market. These include; AVI type 1 & 2, QuickTime, Raw DV and OMF for Avid. There are also special versions of AVI that support Canopus and Matrox. What the Focus FS DTE Recorder basically does, is take a raw stream of DV video from a source and packages it into a file format that a DV NLE system can understand. The streams are packaged into individual files with header information that can be used in various DV NLE systems. The file formats are user selectable and can be either Raw DV (.dv), AVI Type 1, AVI Type 2 or AVI Type 2C (specifically for Canopus DVStorm and DV Raptor users), Matrox AVI, QuickTime (.mov) or Avid DV OMF. Consult the Focus FS DTE Recorder compatibility guide for the latest list of compatible devices and suggested file formats.
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| What are the main advantages of a Focus FS DTE Recorder? |
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1. Saves You Time!
If you edit with Apple Final Cut Pro, Apple iMovie, Adobe Premiere, Canopus DVStorm, Canopus DVRaptor, Pinnacle DV500, Ulead Media Studio Pro, MatroxRT2000/2500, Matrox DigiSuite DTV, Matrox LX, Sonic Foundry Vegas Video and more, only Focus FS DTE Recorder products featuring DTE Technology record clips in native Raw DV (.dv), AVI Type 1, AVI Type 2, Canopus AVI, Matrox AVI, QuickTime (.mov) or Avid OMF (.omf) file formats.
2. Shoot Confidently
Optionally record video and audio to both a hard disk and to the camcorder's tape. Finish shooting the production with the confidence of having two identical digital copies, a tape for archive, and a disk drive for editing.
3. Flexible Control
Record, play and navigate using the Focus FS DTE Recorder’s VTR-type controls. Navigate from clip to clip with the push of a button. No cueing of tapes is required. The Focus FS DTE Recorder clearly displays mode, timecode and status. Multiple speed forward/backward search (including single frame) and loop playback (single clip or entire disk) are standard features. All Focus FS DTE Recorder models can be slaved to most DV camcorder's Record/Pause modes or controlled via AV/C commands from NLE systems and other DV devices via the FireWire connection. The Focus FS-3 is designed to mount to and be controlled by virtually any full-sized DV camcorder.
4. Ultra Long Record Times
A single 40 GB FireWire drive can store approximately three hours of DV video, and up to four FireWire disk drives can be daisy chained to all Focus FS DTE Recorder products! Various combinations of disk drives and capacities can be chosen to continuously record almost any length event. Use a combination of HDD sizes to tailor record times to your particular needs.
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| Why Native File Formats? |
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These are the file extensions that NLE systems use to recognize the video file, these include .omf for Avid, .avi for premiere, .mov for QuickTime. The file remains as native DV with all the inherent quality, it is now accessible by the computer.
Any video professional knows not all NLE systems use the same DV based file format. The unique ability of DTE Technology to record in NLE native file format such as DV OMF for Avid Xpress DV, QuickTime for Apple Final Cut and AVI 2 for Adobe Premiere, means footage is identical to the format your NLE captures in. This means clips can be used directly in the NLE's timeline without having to transfer or convert files before use. When connected to a Mac or PC-based DV NLE system, a drive with DTE recorded clips will appear on the desktop, and the clips can be dragged straight to the NLE's timeline. No capturing, no file transfer, no file conversion, no connection hassles. You'll be editing seconds after you have finished shooting.
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| How do I partition/format a drive larger than 32 GB in size? |
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One of the limitations of creating a FAT32 partition on Windows 2000 or Windows XP, is that you are limited to 32GB partitions. If you have access to a Windows ME or Windows 98SE computer, it will be possible to create a single partition as big as the drives volume.
If you only have access to a Windows 2000 or XP system, you can make multiple 32GB partitions and use the Focus FS DTE Recorder that way. Version 2.2 can directly create a FAT32.
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| The Focus FS DTE Recorder doesn't see multiple partitions, why? |
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If you cannot recognize the other partitions on the Focus FS DTE Recorder (it will show up as a second volume...e.g. volume one tracks will read "1-XXXX" in the display and volume two tracks will read "2-XXXX" in the Focus FS DTE Recorder display. To navigate between the two use SHIFT + FF INDEX or SHIFT + RW INDEX). If you still cannot recognize the two volumes, connect your FireWire drive to a computer and and ensure that each partition is given its own letter drive label...e.g. volume E: and F: for example. If not, you may need to create your partitions again. Follow the instructions in the Focus FS DTE Recorder manual under "Creating an Unknown Volume Type - Win2K" (page 37) to open Computer Management. With your FireWire drive connected, do the following,
Delete any partitions by: ACTION-> ALL TASKS ->DELETE PARTITION. ALL DATA WILL BE DESTROYED, so back up any files you want to keep.
Once deleted, select ACTION -> ALL TASKS -> CREATE PARTITIONS
The Disk Wizard will appear. Select a primary partition and select volume size of something less than 32GB. Assign a drive letter (e.g. F: for instance). Win 2K will create the partition. Once complete, you will have two partitions under Disk 1 in Computer Management. select the other unallocated partition and create a new partition on that as well with the remaining disk space and assign a different drive letter (e.g. G: for instance). Ensure that both partitions show up in My Computer once complete. Then mount to the Focus FS DTE Recorder and you should see both partitions.
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| Sony laptop doesn't recognize drives in FS bypass mode. |
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We recommend that users use a 6-pin FireWire connection for using the HDD Bypass mode (as stated on page 15 of the manual). We recommend that users of Sony VAIO laptop computers obtain an OHCI compliant FireWire cardbus to utilize the Focus FS DTE Recorder in HDD Bypass mode.
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| Matrox Digisuite/RT2500 can't import files from hard drive |
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Unfortunately Matrox only supports 16 bit (48KHz) audio. If you captured your footage with the camera set for 12 bit (32KHz) audio then you won't be able to import these files. The remedy would be to playback the files from the Focus FS DTE Recorder via Movie Capture so that the file can be re-rendered via the Matrox codec. In the future always ensure that the camera or source device is set for 16 bit (48KHz) audio.
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| Mac with no access to Windows PC, what can I do? |
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The latest Focus FS DTE Recorder firmware incorporates fresh disk Partitioning with default cluster size FAT32 formatting. If you have version 1.x visit our web site at http://www.focusinfo.com/support/downloads.asp for upgrade information. If you have version 2.0 and need to obtain the latest version, call 1-763-571-7588 to make these arrangements.
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| What does 'A FireWire Disk has Stopped Responding...' mean? |
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During the Focus FS DTE Recorder’s boot-up sequence, there is a brief period where the disk drive is able to mount to the computer before being mounted to your Focus FS DTE Recorder. On most Mac based computer systems, it is necessary to first "eject" the attached FireWire disk drive by putting into the Trash. In this case where the disk drive briefly mounts to the computer, this software controlled ejection of hardware does not occur and hence the message. Once the Focus FS has booted up, simply press Focus FS DTE Recorder's HDD button and answer "Y" (press the "PLAY" button once) to "Goto HDD Mode?". The drive should then mount and the error message will disappear. Then drag the drive to the Trash and press the FS DTE Recorder’s "HDD" button again.
To avoid this problem in the future, ensure that the Focus FS DTE Recorder is not plugged into the Mac during boot up.
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| Interleave specifications of the avi type 2 |
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Our avi type 2 file contains 2 streams. One stream contains the raw dv data; the other stream contains just the audio data. Interleave (as in Audio Video Interleaved) refers to the organization of the audio and video data in the actual file. The avi file contains some amount of video data, then some amount of audio data, then video, then audio etc. The amount of video data and audio data is expressed as interleave. The Focus FS DTE Recorder writes 16 video frames to the file, then the Focus FS writes 16 frames worth of audio, then 16 more video frames, 16 audio etc.
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| Does Mac OS X support FireWire drives formatted as a FAT32? |
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First we recommend Mac OS X version 10.2 (or greater) which fixes Windows file structure issues with earlier versions. Currently Mac OS X only supports FAT32 drive size Partitions up to *120GB. However if using Mac OS X version 10.1.5 in some cases will have trouble mounting a Windows volume due to a Unix legacy file for MS DOS support. This can easily be fixed by moving the file outside of the root directory in Unix which is the underlying kernal for Mac OS X. You can either move the file manually or use our automatic script application.
You can download the automatic script by clicking here .
To move the file manually you will need to launch the Netinfo Manager application (Applications/Utilities folder). Under Domain/Security menu, enable root user and give yourself a password (note: You will need to know the Admin password that's logged on to Enable root user under that menu). To move the offending file launch the Terminal application. The terminal application can be found in the same Utilities folder. When the application opens do the following:
1. Change to the root user by typing su root at the prompt and press the Return key. You will now be prompted for the password you entered in Netinfo Manager.
2. Make a temporary directory by typing mkdir /Users/temp at the prompt and press the Return key.
3. Now move the offending program outside of the sbin directory by typing mv /sbin/fsck_msdos /Users/temp and press the Return key.
The file is now moved to a temporary directory on your local drive in case you need to move it back.
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| What items do I need to record video to disk with FS? |
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A: In order to record video to your Focus FS DTE Recorder, you will need the following…
1. A DV based (miniDV, DVCam, Digital 8, DVCPro 25 or Professional DV) device with IEEE-1394 (FireWire/i.Link) input/output.
2. A 4-pin to 4-pin IEEE-1394 cable (Connects the device, or camcorder to FS DTE Recorder)
3. A DV capable IEEE-1394 (FireWire) hard disk drive
4. A 6-pin to 6-pin IEEE-1394 cable (Connects the hard drive to FS DTE Recorder – supplied in with the unit).
With these pieces, it is possible to record/playback DV video to/from the FS DTE Recorder.
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| What current hard drives can be used as external drives on FS-1? |
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FS FS-1 DRIVE COMPATIBILITY TESTING
Focus Enhancements learned in mid 2005 that many newly manufactured drives were not compatible with the FS-1: they either could not be formatted by the FS-1, or if they did format, they did not correctly record video and audio from the FS-1.
We tested four new drive enclosures from Wiebetech. Weibetech is a manufacturer whose drives we have OEMed for FS-3 disk enclosures, and for FS-2 enclosures as well. They make quite a few general purpose external DV25 hard disk drives too, and they agreed to send us 4 new models for our testing. We found that three of the drive enclosures worked with the FS-1, and one drive model did not.
ADDED NOTE: APRIL 2006
FOR DRIVE ORDERS FROM WEIBETECH FOR FS-1, PLEASE SPECIFY THAT YOUR ORDER IS FOR FS-1 EXTERNAL DRIVE. WEIBETECH WILL ASSIST BY PROVIDING APPROPRIATE HARD DRIVE FIRMWARE FOR YOUR ORDER.
Drives that worked with FS-1 with no modification:
1. ToughTech 400 – Model TT4-160
There are several ToughTech 400 models, with different size drives, available from Wiebetech. All of the drives have 400 Mbps Firewire ports. We tested the TT4-160, and found it to be compatible with no changes needed. Inserted below is ToughTech model and pricing information from Wiebetech’s website. We do not recommend drives larger than 250GB for FS-1.
Pricing and availability (ToughTech 400)
Product Product Code Price Availability
ToughTech 400, 0GB -- Empty (user expandable) TT4-0 79.95 In stock
ToughTech 400, 120GB 7200 RPM 8MB Cache TT4-120 189.95 In stock
ToughTech 400, 160GB 7200 RPM 8MB Cache TT4-160 199.95 In stock
ToughTech 400, 250GB 7200 RPM 8MB Cache TT4-250 269.95 In stock
ToughTech 400, 400GB 7200 RPM 8MB Cache TT4-400 499.95 In stock
ToughTech 400, 500GB 7200 RPM 16MB cache TT4-500 669.95 In stock
2. ComboGB – GB-60 (DISCONTINED)
There are several ComboGB models, each with both 400 and 800 Mbps Firewire ports. We tested the GB-60, and found it to be compatible with no changes needed. Inserted below is ToughTech model and pricing information from Wiebetech’s website. We do not recommend drives larger than 250GB for FS-1.
Pricing and availability
Product Product Code Price Availability
ComboGB, empty CGB-0 Discontinued
ComboGB with 60GB/5400RPM CGB-60-5400 Discontinued
ComboGB with 80GB/5400RPM CGB-80-5400 Discontinued
ComboGB with 60GB/7200RPM CGB-60-7200 Discontinued
ComboGB with 100GB/4200RPM CGB-100-4200 Discontinued
ComboGB with 100GB/5400RPM CGB-100-5400 Discontinued
3. UltraGB+ – UPL-160 (DISCONTINED)
We tested the UPL-160, but found that as provided, the drive would not communicate with the FS-1 through its 400 to 800 converter cable. We obtained a firmware upgrade from Wiebetech which allowed us to change the firmware on the drive. After installation of this firmware update, the UPL-160 worked well with the FS-1. Pleae note that we do not recommend drives larger than 250GB for FS-1.
4. A fourth drive system with removable hard drives and a 400 to 800 Mbps Firewire converter cable did not work properly with the FS-1, even with a firmware update.
FINAL RESULTS OF WIEBETECH DRIVE TEST
Three drives worked with FS-1. One drive was not compatible.
We will be testing more drives, and soliciting information from FS-1 users on which drives are compatible with their systems. If you do obtain other drive enclosures that work with the FS-1, please share that information with us so that we in turn can share it with other users.
Please note that Wiebetech can be contacted at www.wiebetech.com
Phone is 866.744.8722
You can also email their sales group at: sales@wiebetech.com
Shown below are instructions for updating firmware on the UltraGB+ unit.
------------------------------------------------------------------------------------------------------------
The Windows firmware upgrade requires the Java Runtime Environment to be installed on your computer. If you do not already have this, you can download it from www.java.com.
Proceed with caution. Updating the firmware can be a dangerous process that can leave your product non-functional if done improperly. Please follow the instructions below for the product indicated:
_UltraGB+_
1) Remove all FireWire devices from your computer except for the UltraGB+.
2) Unmount any drives that show up by dragging them to the trash (on a Mac) or clicking the Safely Remove Hardware button (on a PC).
3) For a Mac, double-click the "uploadergui.jar" file expanded from the .zip file attached to this email. On a PC install from Win_Uploader_Install_1_64.exe and then double-click the Oxsemi Uploader icon either in the Start Menu or on the Desktop.
4) Note what firmware version it tells you you are currently running. If it says you are currently running 1.06, continue with the firmware upgrade instructions.
5) Click on "Upload/Upgrade firmware."
6) Find and open the file "922Standard_v1.06.bin" that is attached to this email.
7) You should see a progress bar indicating when the upload is complete.
8) In a few moments, the new firmware version should be shown. Make sure it says version 1.06.
9) Click "Exit" to exit the uploader.
Thank you for your patience as we tested these disk enclosures. Please contact us if you have any further inquiries.
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| How do I make FS-1 recognize my Lacie FireWire Drive? |
|
Some Lacie FireWire Drives (purchased after 6/03) have firmware that is not compatible with the Focus FS-1. It is possible to "back-rev" the firmware using the Lacie Silverlining software. A Silverlining update is available at: ftp://ftp.videonics.com/Pub/FireStore/LaCie/ . Once loaded, follow the flash firmware instructions. By down rev-ing the drive firmware to version 1.36, the Lacie drive will be recognized by FS-1. NOTE: By down rev-ing this software, your drive may not operate properly with Mac OS10.3. ***PLEASE NOTE THAT AS OF APR 2006, NEW LACIE DRIVES CANNOT BE DOWNGRADED TO THE REFERENCED FIRMWARE. PLEASE SEE NEXT DOCUMENT ABOVE, CURRENT DRIVES TESTED ON FS-1.***
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| Can I use the Focus FS DTE Recorder with any FireWire (IEEE-1394) drive? |
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Yes. You can use a Focus FS DTE Recorder with virtually any DV (read/write) capable FireWire hard disk drive. As a rule of thumb, the drive should be capable of reading/writing at least 7MB/s and relatively fast access time (at most 10-12 milliseconds). The drive MUST be first partitioned as a FAT32 volume to work with the FS DTE Recorder (even if you intend to use the drive on a Macintosh or other computer system later). If your drive is formatted in a format other than FAT32, it is possible to partition and format the drive on FS DTE Recorder itself as long as you have version 2.2 or later.
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| Can I control my Focus FS DTE Recorder from my DV camcorder? |
|
Yes. the FS DTE Recorder has a mode known as "FireWire Slave". In this mode, the FS DTE Recorder goes into a "record standby" mode where it prepares the disk to start recording. Over the same FireWire connection between the FS DTE Recorder and camcorder, control commands for record and record standby can be sent by the camcorder to the FS DTE Recorder. Therefore, every time that the standard REC button is pressed on the camcorder, the FS DTE Recorder will begin recording as well. When you press the REC button again to put your camcorder into record standby, the FS DTE Recorder will also pause the recording. When record is pressed again, the FS DTE Recorder will also begin recording again, BUT it also starts a new file on disk. Therefore, all your footage is broken up into separate files on the disk which allows you better flexibility and efficiency when editing.
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| Can I use my Focus FS DTE Recorder with a battery? |
|
Yes. The Focus FS DTE Recorder requires 7-15V DC (min. 500mA, max 9A when no drive is connected or min 2A, max 9A when one drive is connected) for operation. Consult the FS DTE Recorder compatibility guide for the latest list of qualified battery packs for use with the FS DTE Recorder. The FS DTE Recorder fieldkit is available from Focus in order to easily use FS DTE Recorder with NP series batteries.
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| Can I do time lapse recording using my Focus FS DTE Recorder? |
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The FS DTE Recorder allows you to capture single frames at a time and collect a sequence together as part of one clip or save them as individual clips. Using either the FS DTE Recorder’s front panel or the GPI trigger, it is possible to grab individual frames. Using a simple periodic contact closure on the GPI port on the back of the FS DTE Recorder, it would be possible to create a time lapse sequence.
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| Can I use a drive large than 250Gb with my FS-1? |
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If you have access to a PC with Windows 98 Second Edition, you may partition and format the drive to a maximum of 250 GB. Make sure that your drive is in the list of recommended drives for your FS-1 unit.
Recommended Drives: Maxtor One Touch Series I (not series II), ComboGB (pocket drive), Fire 800, Acom Data Firewire Drive Series or Avid Media Drive RS
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| How fast will a recorded file transfer to my PC? |
|
Transfer speed is dependent on many things, including the PC Type (PC or Mac), the length of actual clip, and various other issues. But a general rule of thumb is that the transfer time will be between 2X and 4X faster than the real time of the recorded file. So for example, a 1 hour file would take from about 15 to 30 minutes to transfer.
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Return to top of page >> |
| Focus FS-100 |
| What FireWire cables should be used with FS-100? |
|
AG-HVX200 camera we suggest CBLA-0151-01LF (48" 6pin-4pin90). This is the cable that comes with the FS-100.
Any FireWire cable can be used. A high quality and good shielding cable
is recommended for best performance of data throughput.
The 4-pin 1394 connectors on cameras are often easily damaged when in a
mobile environment. Positioning of the cable and orientation of the
connector on the cable is important to minimal strain on the cable. Here
are some tips.
a) Select the best length appropriate to the positioning of the
FS-100 and the camera.
b) Choose the best orientation of the connector. FireWire cables can
have a 90 degree right angle connector or straight angle connector.
c) Some have added a FireWire "6-Pin female to 4-Pin male Adapter" to
connect to the camera side. This way the 4 to 6 pin cable can be more
permanently connected.
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| FS-100 - SETUP / CAPTURE |
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SETUP / CAPTURE
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| How to record in PN mode on FS-100. |
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To get the FS-100 to record in PN mode of "720/24PN" or "720/30PN":
1) Set the camera RECORDING SETUP>REC FORMAT setting is 720/24p or 720/30p.
2) Verify camera OTHER FUNCTIONS>1394 Control is set to BOTH.
3) Verify camera RECORDING SETUP>UB MODE setting is “FRM. RATE”.
4) Set the FS-100 to DV FORMAT>P2 PN".
5) Set the FS-100 in "TAPELESS" mode from the CONTROL menu.
To get the FS-100 to record in "QUICKTIME PN":
1) Set the camera RECORDING SETUP>REC FORMAT setting is 720/24p or 720/30p.
2) Verify camera OTHER FUNCTIONS>1394 Control is set to BOTH.
3) Verify camera RECORDING SETUP>UB MODE setting is “FRM. RATE”.
4) Set the FS-100 to DV FORMAT>"QuickTime PN".
5) Set the FS-100 in "TAPELESS" mode from the CONTROL menu.
NOTE: FS-100 V3.x is required.
NOTE: NEVER set the Panasonic camera to 720/24 PN or 720/30 PN, 720/25 PN. Instead, set the FS-100 to P2 PN or Quicktime PN mode and leave the camera set to 720/24/30/25.
NOTE: Footage will not IMPORT into Final Cut if there is two (2)
different formats recorded on the FS-100. Meaning, I can only record "P"
or "PN" mode. I must format the drive after each mode, regardless of the
mode used.
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| AG-HVX200 How to reset camera to known state |
|
Use this process to get the camera into a known state, so you know that the camera settings are not causing an issue.
AG-HVX200 Factory Reset Guide
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| How do I set up my FS-100 to record from the Panasonic camera? |
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Please view our Focus FS-100 Quickstart Guide. It is available from our Support-->Downloads-->Product User Manuals page. This is a very short guide designed to get you recording from your camera to your FS-100 in just a few minutes' time.
FS-100_QuickStart.pdf
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| HDX900 PN mode support. |
|
This PDF describes the proper steps to setup the
HDX900 camera for PN Mode.
Note: FS-100 V3.x is required
FS-100_AJ-HDX900_PNSetup.pdf
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|
| I have my P2 camera set to 1394 EXT mode, and my FS-100 to TC EXT, Pre-Cache mode and Syncro-Slave. When the REC trigger is pressed on the camera, the recording begins, then a PLEASE WAIT message appears and the recording stops. Why? |
|
Camera should be set to 1394 “BOTH”.
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| What Panasonic DVCProHD camera outputs will the FS-100 accept? Will it accept PN outputs? |
|
The FS-100 records DVCProHD from either 1080i/60i, or 720P/60P, output settings on the Panasonic camera. The FS-100 will not record from any of the PN output settings on the Panasonic camera. However, our software can now mimic these settings with the FS-100 v3.0 release. The FS-100 v3.0 software adds native DVCPRO HD 720/24p, 25p and 30p recording.
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| Will the FS-100 record DVCPROHD output from my camera? |
|
Yes. In addition to the normal FS-4 recording capabilities of DV for standard definition, the FS-100 will also record from both DVCProHD and DVCPro50 sources.
When recording in DVCProHD, you will need to set the camera's output to either 1080 60i, or 720 60P.
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| How do I use snap mode? |
|
There are 2 BUTTON PRESSES involved with the SNAP function.
1. Press the REC button once to put FS-100 in PAUSE mode
2. Press the REC button again to RECORD a single frame
3. Press the REC button again to RECORD another frame (repeat as necessary)
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| How much recording time is available on the FS-100? |
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The FS-100 hard disk will store about 90 minutes of DVCPRO HD quality encoded video. In DVCPro50, it will record about 180 minutes of video. In DVC, it will record about 360 minutes of video.
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| Will the FS-100 record DVCPro50 output from my camera? |
|
Yes. In addition to the normal FS-4 recording capabilities of DV for standard definition, the FS-100 will also record from both DVCProHD and DVCPro50 sources. When recording from DVCPro50, you must set the camera's output to 480 60i.
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| Why is my camera’s LCD screen displaying the 1394 connection go into a disconnect flashing symbol while pushing the trigger record button within 1-2 seconds after entering record pause mode? |
|
The camera's LCD screen displaying 1394 connection will change back to pause mode on its own after a few seconds.
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| Do I need a P2 card in the camera to work with the FS-100? |
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The FS-100 will record DVCProHD with or without the camera having a P2 card inserted.
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| What advantages does FS-100 have over Panasonic's own P2 Store unit? |
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FS100 can record the live stream via 1394 from the camera. The P2 Store needs to have the video transferred over from the P2 card after shooting.
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| Can the FS-100 capture SD footage simultaneously while the AG-HVX200 is recording the footage to mini DV tape? |
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Yes, the FS-100 can capture SD while the camera is recording to mini DV tape. However, with the tape inserted, you will not be able to record to FS-100 from the DVCPro50 or DVCProHD camera output streams.
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| Can the FS-100 play back HD files through its Firewire port? |
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Yes. The FS-100 will play back a file to the same firewire output format that it was encoded from. For example, an HD file that was recorded from a DVCPROHD input will be played back out in DVCPROHD format. A standard definition file that was recorded from a DV source, will be played back in DV format.
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| Can I playback HD files from the FS-100 into the HVX-200 Panasonic camera? |
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Yes, you can playback into the HVX-200 camera EVF or LCD. When playing back files from the FS-100, the user must first push the button on the rear of the camera into MCR/VCR mode. Thumbnails will appear on the camera screen. The user should then press the "AudioDub/Thumbnail" button above the menu button (near the transport buttons on the top of the camera). Then the user is free to playback from the FS-100 into the camera.
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| HVX200 gives 1394 input error from FS-100 playback. |
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The HVX200 will give the "1394 input error" when recorded footage is not the same as the camera setting.
For example:
If the recorded footage on the FS-100 is 1080 is play'ed back into the camera when the record setup in the camera has been changed to 720. Changing the record setup on the HVX200 back to the 1080 will fix this error.
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| Can the FS-100 do time lapse recording? |
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Yes, the FS-100 can do timelapse in DV25 (Standard Definition), DVCPRO 50 and DVCPRO HD mode.
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| FS-100 - WORKFLOW |
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WORKFLOW
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| How do I match up the settings on my Panasonic camera and FS-100 so I can import my footage into Final Cut Pro? |
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The following chart outlines the Camera, FS-100 and Final Cut Pro Timeline settings that can be used together.
Camera-FS-100-FCPTimeline.pdf
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| How can I import my MXF P2 files to Final Cut Pro 5.1? |
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We have created a detailed procedure showing how to import P2 files from FS-100 to Final Cut Pro. Please go to our Support\Downloads\Product User Manuals web page using the link below:
fs100_finalcutpro5-1_workflow_v2.1.pdf
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| FS-100 - NLE NOTES |
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NLE NOTES
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| How do I import P2 clips into Avid? |
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Avid Express Pro - v5.5 (Example for a 720/30 P2 file)
1. Organize the P2 clips on the FS-100
2. Mount FS-100 to the computer
3. Open AVID (must open AFTER FS-100 has been mounted)
4. Select: NEW PROJECT and select 720p/59.94 as the format and Name Your Project
5. In Avid, select TOOLS – then scroll down and select MEDIA TOOLS – a new window opens
In the MEDIA TOOL DISPLAY, there are two windows on the Left and Right
6. In the MEDIA DRIVES window (on the left) select (highlight) the FS-100 drive -- Ex: FS083004 (E:)
7. In the PROJECTS window (on the right) select the NEW PROJECT that was created.
8. Hit OK
9. Now a new MEDIA TOOL window will open...and inside are your files from the FS-100.
You will now see several channels of the AUDIO FILES. But continue to scroll down the MEDIA TOOL WINDOW and you will find the VIDEO FILES (the icon is different, like a filmstrip)
10. DRAG the VIDEO FILES from the MEDIA TOOL WINDOW into the SUPER BIN
11. To put the files in the proper order, just RIGHT CLICK on the START HEADING (above the time numbers) and you will find the SORT ACCENDING selection.
12. DRAG the VIDEO FILES onto the AVID TIMELINE and you are ready to edit.
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| How can I import P2 files into my Avid NLE system after P2 Organize has been performed? |
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Please use the URL Address provided below, to visit Avid's website. The tutorial provides an overview of the P2 import process for Avid applications. Once files have been recorded on the FS-100 and the Organize P2 step has been done, FS-100 import to Avid should also follow the same workflow.
http://learn.avid.com/content/tutorials/P2/tutorial.html
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| I recorded in DVCProHD 1080/60i P2 format, organized and imported into AVID, however the files are not in order inside the Media Tool Bin. How can I fix this? |
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This may happen after recording more then 30m of footage. To correct this in Avid, in the Bin, select the column you wish to organize, hit the right-click button and select from the menu
|
|
| My editing system will not recognize the MXF files that I have recorded. Why? |
|
Make sure to select and run the Organize P2 Utility from the Utilities menu on the FS-100, after recording but before connecting your FS-100 to the NLE system. This option creates the file structure for P2 recording, and moves the recorded P2 files into appropriate folders in order to provide NLE applications with instant access to content.
The file structure consists of a main folder called CONTENTS with the subdirectories VIDEO, AUDIO, and CLIP.
In addition, Organize P2 moves the MXF video files into the VIDEO folder; MXF audio files into the AUDIO folder; and MXF XML files into the CLIP folder.
For details, see FS-100 User Manual, page 63.
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| Which NLE systems support FS-100 files recorded from DVCPro50 or DVCPro100 formats? |
|
Currently, Apple Final Cut Pro 5.0.4, Avid XpressPro HD 5.2.2 and
Canopus Edius Broadcast support the files encoded by FS-100 from these formats.
|
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| What file format are HD files encoded to? |
|
The FS-100 encodes DVCPRO HD and DVCPRO 50 files as MXF P2 (OPAtom) files formatted in the P2 directory structure. (After “P2 organize”)
|
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| What file formats can standard definition files be encoded to? |
|
The FS-100 can encode standard definition video files from a DV25 source, into any of the following selectable file formats: Raw DV, AVI Type 1, AVI Type 2 24P, Matrox AVI, Canopus AVI, Quicktime, Quicktime 24P, Avid OMF, Pinnacle AVI, and P2 MXF. In DVCPRo50 the FS-100 will record in MXF P2 format.
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|
| How fast will a recorded file transfer to my PC? |
|
Transfer speed is dependant on many things, including the PC Type (PC or Mac), the length of actual clip, and various other issues. But a general rule of thumb is that the transfer time will be between 2X and 4X faster than the real time of the recorded file. So for example, a 1 hour file would take from about 15 to 30 minutes to transfer.
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|
| Why is the FS not charging the battery? What are the DC power requirements? |
|
FS-100: The FS products have the following DC power requirements for the DC port on the bottom.
--12V DC min to 20V DC max = Voltage Range
--12V DC = Voltage will run the FS
--14V DC = will charge the battery as well as power. (So it is
preferred)
--The input DC connector is Tip Positive.
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|
Return to top of page >> |
| Focus FS-3 |
| Which cameras are known to be compatible with FS-3? |
|
Compatible Camcorders
# JVC Full Size: Use Focus DR-DV5000 for ultimate integration. Includes viewfinder status and enhanced control features. Contact JVC Professional for details.
# JVC Hand Held: GY-DV300 - use FS-3 with Anton/Bauer Stasis
# Sony Full Size: DSR-250, -300A, 370, 390, 500 and 570
# Sony Hand Held: VX1000, VX2000, DSR-PD150/-170 - use Anton/Bauer Stasis Mount or IDX SD-1E
# Ikegami: HL-DV7 and DV5
# Panasonic Full Size: AG-DV200, AJ-D215H, AJ-D410
# Panasonic Hand Held: AG-DVX100, AG-DVX80 - use Anton/Bauer Stasis Mount or IDX SD-1E
# Canon: XL1 and XL1s using Canon MA-100/-200 & either IDX A-E2XL1, Anton/Bauer QR-XL1c or Dolgin Power Brace
# Other Hand held MiniDV & DVCam camcorders with a FireWire port can also be used.
|
|
| Using the Cannon XL-1S with Focus FS-3 |
|
Under the Canon XL-1S Camcorder settings, "Menu", "System", "DV Control", the menu should be in the "off" position to work properly with the FS-3. This is a XL-1S DV Control feature to work with other Canon camcorders in their own type of slave mode. Having this XL-1S DV Control turned on will cause problems with our FS-3 Slave mode control. "[DV IF]" will appear in the viewfinder if this Canon feature is turned on.
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| Firewire drive doesn't appear on Matrox, Pinnacle or Canopus |
|
The FireWire ports on cards such as the Matrox RT2000/2500/DigiSuite, Pinnacle DV500/ProOne and Canopus DVStorm/Storm2 are not designed to accept a FireWire disk drive. They are designed to accept a DV camcorder or deck. If you are using one of these cards, it will be necessary to install a separate OHCI compliant FireWire card.
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| How do I control FS-3 from a computer? |
|
Using the AV/C control setting, it is possible to connect FS-3 to an NLE’s FireWire or DV port and control FS-3 as if it is a camcorder for use in capturing to non-DV native NLE systems or for “printing to tape” from the NLE. In order to prepare FS-3 for AV/C control, navigate to the Control menu on FS-3. Select AV/C from the control options. Connect a 6-pin to 6-pin (or 4-pin) cable between FS-3’s “DV I/O” port and the computer’s DV input/output port. When the NLE application is launched, it will be possible to control FS-3.
|
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| How do I do a factory reset on FS-3? |
|
To do a factory reset on FS-3, navigate to the FS-3 Utilities menu. Scroll down to Factory Reset. Select Factory Reset and select YES to the prompt to begin reset. Once complete, power cycle FS-3 to restore factory settings. Factory defaults are listed in the FS-3 User Guide.
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| When should I use FS-3’s audio correction feature? |
|
Audio correction is an advanced feature of FS-3 and it is generally recommended that the unit is set to the factory default setting of Medium. Audio correction mode allows the user to alter the performance of the audio error corrector while recording to FS-3. It is useful when recording to FS-3 from tapes with lots of dropouts. Error correction will only effect AVI 2, Canopus AVI, Matrox AVI, QuickTime and Avid OMF clips.
|
|
| What is the difference between Focus DR-DV5000 and Focus FS-3? |
|
The Focus DR-DV5000 was designed specifically for the JVC full size DV camcorders, and in particular, the GY-DV5000 series camcorder. Unique features to the DR-DV5000 when used with a GY-DV5000 camcorder include:
Dump to Disk and Dump to Tape – allows video to be automatically transferred between camcorder tape transport and DR-DV5000 disk drive.
Series Record – When the camcorder’s tape runs out, DR-DV5000 automatically begins recording to disk.
Split Slave Mode – Allows control of DR-DV5000 from camcorder but separate to the camcorders tape transport.
Unique 52-pin “Cable-less” Connection – DR-DV5000 connects to the GY-DV5000 series camcorder via a unique and integrated 52-pin connector. Audio, video, power, control and status are passed via this connector eliminating the need for any external cables.
Camcorder Viewfinder/LCD Status – Complete disk recorder status information is displayed in the GY-DV5000 viewfinder.
Combined Power Management – Power management of DR-DV5000 is handled by the camcorder preventing accidental shut down during recordings. Additionally, DR-DV5000 features the wired and wireless remote controllers as standard as well as a plate for mounting to JVC GY-DV500/-500/-700 series camcorders. FS-3 comes configured for direct mount to Anton/Bauer, V-Mount (Sony/IDX) or NP battery systems.
|
|
| What is the maximum power usage of FS-3? |
|
FS-3 and an inserted FSHDD-1 FireWire disk drive will draw about 8.5W maximum during use.
|
|
| Can I revert back to original FS-3 system software? |
|
Yes, to boot FS-3 to the original system software that was loaded at the factory, hold down the forward and backward index keys during boot up. WARNING: It is not possible to revert back to current system software after this procedure is completed.
|
|
| Can I upgrade the FS-3 system software version in the field? |
|
Yes, to upgrade system software, the user must download a new .bin file to a FireWire drive on their computer.
The latest version of the FS-3 software can be downloaded from http://www.focusinfo.com/support/updates.htm
To install new OS software to FS-3, do the following:
1) Download software from the Focus Website to your local computer.
2)Unzip file using WinZip (Windows) or Stuffit (Macintosh) on a computer system with a FireWire (IEEE-1394 connection.
3)Rename the unzipped file called XXXX.bin to fs3.bin
4) Connect a FireWire disk drive that has been used with FS-3 to the computer and copy over the file fs3.bin.
5) Disconnect FireWire drive from computer and connect to FS-3. Power on FS-3 as usual
6) Enter the FS-3 menu and select "SETUP". From the SETUP menu, select "OS UPGRADE".
7) When prompted "DO YOU WANT TO UPGRADE SYSTEM SOFTWARE?" answer YES and YES to the delete all file warnings.
Upgrade will begin.
Cool After upgrade is complete, power cycle the FS-3.
The new software should now be loaded and ready to use.
|
|
| What accessories are available for FS-3? |
|
The following accessories are available for FS-3:
ACSS-0019-01 Wired Remote Control Commander
ACSS-0018-01 Infrared Remote Commander –
ASYF-0649-01 RS232C control cable (3.5mm to DB9)
ASYF-0669-01 4-pin XLR AC adapter (for FS-3) -
PWRS-0034-01 FSHDD-1 external AC adapter
|
|
| Is it possible to record in slow motion? |
|
FS-3 will NOT record in slow motion.
Recording is done normal mode, snap mode (frame by frame) and in time-lapse mode.
The FS-3 is capable of playing back clips in slow motion in either forward or reverse mode.
1fps, +2fps, +3fps, +5fps, +6fps, +10fps, +15fps in forward and
15fps, -10fps, -6fps, -5fps, -3fps, -2fps, -1fps in reverse.
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|
| Can I use FS-3 with any FireWire external disk drive? |
|
Yes. You can use FS-3 with virtually any DV (read/write) capable FireWire hard disk drive. External FireWire disk drives connect to the “HDD I/O” port on the rear panel of FS-3. As a rule of thumb, the drive should be capable of reading/writing at least 7MB/s and relatively fast access time to work with the FS-3 (at most 10-12 milliseconds). It is highly recommended that you first check your NLE system’s disk drive requirements before using a particular disk drive. The drive must be first partitioned as a FAT32 volume to work with FS-3 (even if you intend to use the drive on a Macintosh or other computer system later.
Partitioning and formatting utilities are incorporated in the FS-3.
|
|
| What shock protection does Focus FS-3 feature? |
|
FS-3 has a number of features to prevent disk errors or file errors when used in high shock environments. The removable FSHDD-1 FireWire disk drive was designed to mount directly into the FS-3 device. The actual hard drive inside of the FSHDD-1 is a 2 1/2” IDE drive featuring an 8MB cache and a rotational speed of 5400RPM. This drive is the same as that used in high performance laptop computers and is of a robust design. This drive also features a sorbethane shock strip that acts to reduce the effects of high and low frequency shock on the drive itself.
Additionally, FS-3 features a 10 second RAM based cache (which is shared with FS-3’s RETRO CACHE feature), that allows up to 10 seconds of video to be cached or buffered to FS-3 in the unlikely event of an interrupt in recording to disk. After disk drive recovery (which is usually a matter of milliseconds), the cached video will be recorded to the drive without interruption or damage to the existing clip. This sequence is done without any effort from the user.
In the unlikely event that an interruption in recording does occur, FS-3 features a check disk and clip repair function which allows the user to search for and repair problems with the disk or any recorded clips. This insures the highest level of data integrity.
|
|
| How much video can I record with the Focus FS-3? |
|
Focus FS DTE Recorder files use about 13GB of hard drive space per hour of video (about 1GB every 4 1/2 minutes). It is also possible to daisy chain up to three external drives (as well as a single internal drive) from FS-3 simultaneously which allows for extremely long record times.
Some popular drive sizes and their video storage capacity using Focus FS DTE Recorder's are listed below:
(Drive capacities listed with a * are current available capacities for the Focus FSHDD-1 FireWire HDD)
10GB about 46 minutes
12GB about 55 minutes
20GB about 1 hour, 32 minutes
30GB about 2 hours, 18 minutes
*40GB about 3 hours, 4 minutes*
80GB about 6 hours, 8 minutes.
100GB about 7 hours, 42 minutes
120GB about 9 hours, 13 minutes
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|
| Can I control FS-3 from the Rec Button on my camcorder? |
|
Yes, it is possible to control FS-3 from any camcorder that features a DV (iLink, FireWire) output. FS-3 must be first set to SYNCRO SLAVE mode to be controlled by a camcorder. Most camcorders also require that tape be inserted in order for this to operate. In this mode, FS-3 goes into a "record standby" mode where it prepares the disk to start recording. Over the same FireWire connection between FS-3 and camcorder, control commands for record and record standby can be sent by the camcorder to FS-3. Therefore, every time that the standard REC button is pressed on the camcorder, FS-3 will begin recording as well. When you press the REC button again to put your camcorder into record standby, FS-3 will also pause the recording. When record is pressed again, FS-3 will also begin recording again, BUT, it also starts a new file on disk. Therefore, all your footage is broken up into separate files on the disk which allows you better flexibility and efficiency when editing.
Check our compatibility guide at: http://www.focusinfo.com/dynassets/documents/products/FireStore-DTE-Compatibility-7.12.07-US_72dpi.pdf for the latest qualified camcorders.
|
|
| How many FireWire disk drives can I connect to FS-3? |
|
In addition to using Focus FS HDD-1 in the internal FS-3 slot, it is also possible to connect up to three external Firewire HDD’s in daisy chain configuration.
Power a single FireWire disk drive on the FS-3 at any given time (either internal or external). Additional drives will need separate power supplies.
|
|
| What disk drives will work with the FS-3? |
|
The FS-HDD1 is the only approved drive for the FS-3. This drive is available from JVC or directly from Focus Enhancements online store. This drive has been specifically designed to work with the demands of both video transfer speeds as well being able to match the performance of today’s high performance computers.
|
|
| Can I do time lapse recording using FS-3? |
|
It is possible to select a time-lapse interval of up to twenty-four hours. Interval is the period of time between the FS-3’s capture of a single frame of video (a value of 00:00:01:00 means one frame will be recorded every second).
The recording INTERVAL is set by the user pressing the up and down buttons. Time is selectable in seconds (up to 59), then minutes up to 59, then hours up to 23. Holding the button for more than 3 seconds will allow numbers to increase by 10X.
|
|
| What items do I require to record video to disk using FS-3? |
|
In order to record video to FS-3, you will need the following…
A DV based (miniDV, DVCam, Digital 8, DVCPro 25 or Professional DV) camcorder or other DV device with an IEEE-1394 (FireWire/i.Link) output (input is also required if you desire to monitor recorded clips off disk back through your camcorder).
A 12V power source (either from Anton/Bauer or IDX/Sony V-Mount battery systems or the optional power supply)
A 6-pin to 6-pin IEEE-1394 cable[SUPPLIED] (Connects the device, or camcorder to FS-3 on optional 4-pin to 6-pin cable is also available for use with smaller camcorders)
A DV capable IEEE-1394 (FireWire) hard disk drive. The Focus FSHDD-1 FireWire disk drive (which is bundled with FS-3 in most cases) is designed to mount directly into the FS-3 unit. External drives can also be used.
A 6-pin to 6-pin IEEE-1394 cable (Connects the hard drive to the Focus FS DTE Recorder – supplied with the unit)
|
|
| Low battery with Anton/Bauer equipped Sony DSR DVCAM |
|
Sometimes, when an Anton/Bauer equipped Sony camcorder (DSR-300A, -370, -390, -500, -570 and others) is being used with an FS-3, the low battery warning light flashes on the camcorder. In order to prevent this, it is necessary to set the camcorder battery setting from "Anton/Bauer" to "Sony". This is in the camcorders "service" menu. Contact your Sony dealer for more information on changing this setting.
|
|
| Loss of DV signal when FS-3 is in Syncro Slave |
|
In syncro slave mode, Canon XL-1s may experience an interrupted dv signal (unable to record a clip) when switching from Camera mode to VTR mode and then back to Camera mode. Removing the cable and then re-installing the dv cable or re-booting FS-3 will re-establish the dv signal connection between the XL-1s and FS-3.
|
|
| FS-3 playback problems with old AVI clips |
|
When using AVI clips that were recorded on firmware versions previous to 1.2 or recorded on Focus FS-1, it is necessary to first change the file names to the following in order to playback clips on the FS DTE Recorder:
AVI Type 1- YYYYMMDD-HHMMSS-01.avi to YYYYMMDD-HHMMSSa01.avi
AVI Type 2- YYYYMMDD-HHMMSS-01.avi to YYYYMMDD-HHMMSSb01.avi
Matrox AVI - YYYYMMDD-HHMMSS-01.avi to YYYYMMDD-HHMMSSm01.avi
Canopus AVI - YYYYMMDD-HHMMSS-01.avi to YYYYMMDD-HHMMSSc01.avi
|
|
| FS-3 + Sony DSR series cam. with Anton Bauer batt. issues |
|
Sometimes, when an Anton/Bauer equipped Sony camcorder (DSR-300A, -370, -390, -500, -570 and others) is being used with an FS-3,
the low battery warning light flashes on the camcorder.
In order to prevent this, it is necessary to set the camcorder battery setting from "Anton/Bauer" to "Sony".
This is in the camcorders "service" menu.
Contact your Sony dealer for more information on changing this setting.
|
|
| Why do I want removable hard drives? |
|
Simply put this is to your advantage for both cost and flexibility. Disk recorders with built in Hard drives require the entire unit be used together. With the FS-3 the drive is removed from the core unit and connected to the computer for the editor to use. Another drive can be inserted into the FS-3 so the videographers can continue to shoot. You can also choose the size of drive that suits your needs. There will be 20-40-60- & 80 gig drives available. As drive performance standards improve and cost goes down FS-3 users can take advantage.
|
|
| What is retro disk recording? |
|
This is perfect for remote cameras that can be left recording continuously for security scientific or sports uses. Once an event happens, there is ample time for the operator to get to the camera Same as retro record except now the FS-3 uses the hard disk to buffer longer record times.
|
|
| What about MXF format or other new formats that may evolve |
|
One extremely powerful feature of the FS-3 over other systems is that it is field upgradeable. MXF or other future looking formats can be placed on the Focus Enhancements’ web site for any who need to download. The FS-3 is protected against obsolescence because of its ability to be upgraded easily in the field.
|
|
| What is retro loop recording? |
|
This is perfect for waiting for an event to happen. Never miss something sudden! FS-3 can be set up to be always recording. It records 10 seconds to cache memory. Hit the record buttons and the 10 seconds is added to the beginning.
|
|
| What stops the disk drive from skipping? |
|
The FS-3 has a built in cache recording mechanism. This allows for the FS-3 to handle both low and high frequency jolts without dropping a frame
|
|
| Is there any special requirements for Sony DVCAM users? |
|
If you are using a Sony DVCAM camcorder and editing with Avid applications, ensure to use the DVCAM format on the camcorder, not the DV SP format. There is a risk of audio errors when the clips are used within Avid.
If you are using a Sony DSR-370, DSR-390 or DSR-570 camcorder, be sure to do the following on the camcorder before use:
1. Set the VTR Trigger to INT Only
2. In the Advanced menu (page 3) set the iLink CTL item to OFF
3. In the Advanced menu set the menu item REMOTE 2 to Record
To get the advanced menu, you have to turn the camera off, then press and hold the rotary wheel while powering up the camera.
|
|
Return to top of page >> |
| Focus FS-4 |
| Does FS-4 HD feature QuickTime HDV support? |
|
No. Only FS-4Pro HD supports QuickTime HDV recordings. To see each model's DTE file format support, please visit the main product page.
|
|
| What is the difference between the FS-4 and FS-4 Pro? |
|
FS-4 Pro adds support for the Avid OMF and Pinnacle AVI file formats, retro record modes so you will never miss a shot, user definable time lapse, loop playback, scene marking and multiple file folder capabilities. In addition, FS-4 Pro 80 offers an 80GB hard drive for double the recording capacity of the FS-4 and FS-4 Pro 40.
|
|
| Is the HDV upgrade available for the FS-4? |
|
Yes, please go to the following page on our website, and you can order the HDV upgrade for your FS-4.
http://www.focusinfo.com/webstore/webstore.asp
You will see
SPECIAL OFFER!
FS-4 HD Software Upgrade: BUY NOW
FS-4Pro HD Software Upgrade: BUY NOW
|
|
| Using an Analog to Firewire converter, the FS4 does not recognize the device's firewire input. Why? |
|
Theoretically, if a converter provides a complete firewire video signal to the FS-4, then the device will work and the FS-4 will encode the incoming video signal. However, we tested both the Canopus ADVC55, and ADVC300 converters with our FS4, and for some reason they did not give us a DV signal that we could encode. We have not tested other A/D converters, so we cannot recommend a particular unit. However the FS4 works with almost all DV IEEE1394 25Mbps Firewire camera outputs, and if an A/D converter puts out a signal exactly like the cameras do, then it should work. If your FS-4 can record from a DV camera input, then the FS-4 is working correctly.
|
|
| Firmware upgrade failed, now FS-4 won't boot? |
|
Sometimes a boot image can become corrupted; this can happen when a firmware upgrade is interrupted or fails. The unit can still be booted from the factory image. To boot from the factory, press the power button and then hold the STOP button down for 5 seconds. After about 10 more seconds, the unit shall boot. You will then need to do the firmware upgrade again.
Note: There are times when an upgrade file could be corrupt, the file may need to be downloaded again to correct this problem
|
|
| Do I need a driver for the FS-4? The computer wants one. |
|
No it does not need a driver. Please see FAQ "Why doesn't my computer find the FS-4 when I connect them?" for steps to mount it to a PC or MAC.
|
|
| Is it possible to buy FS-4 with the High Capacity battery installed, in place of the standard battery? |
|
The FS-4 comes with a standard capacity battery. The high capacity battery is sold separately. The standard capacity battery provides power to the FS-4 unit for about 90 minutes of operation. The high capacity battery provides power to the FS-4 unit for about 180 minutes of operation.
|
|
| In Synchro Slave mode, my FS-4 will not connect to my Canon XL1 or XL2 camera. Why? |
|
Two things could be causing this.
1. Make sure the camera has "DV Control" set to "On" or "Enabled". In Synchro Slave mode, the camera must send a command through the DV port each time the camera's "record" button is pressed. Unless this setting is made on the Canon camera, this won't happen.
2. Use the opposite "power on" sequence than the one described in the FS-4 user manual (which works for most cameras). First turn on the FS-4 and set it to "Synchro Slave" mode. THEN turn on the Canon XL camera. This should allow the two devices to communicate, and control will be established from the camera.
|
|
| Can the FS-4 do time lapse recording? |
|
The FS-4 Pro can do time lapse recording, but in DV (Standard definition) recording mode only. It does not have an option for time lapse when doing high definition recording.
|
|
| How do I set the FS-4 to record HD format files? |
|
If you ordered an FS-4 or Pro HD, or if you applied the HDV upgrade to your FS-4 unit: Just scroll to the HDD Mode screen, and select "HD Recorder". After selecting, if you scroll to the HD Formats screen, you will see "M2T" for HD MPEG file encoding.
|
|
| The timecode display flashed or stopped during a recording. What could cause this to happen? |
|
There are a few reasons why the timecode counter could stop:
1. The DV stream has been interrupted, either because the camera stopped sending or the cable connection was broken. Be especially suspicious of the 4-pin firewire connector/connection because 4-pin firewire cable connections are small and tend to be more fragile than some other connector types.
2. The camera sent a stop command, for example the FS4 was in synchro mode and the record button was pushed on the camera, pausing the FS-4.
3. If it always happens after a disk format at about the same amount of recording time, there could be a bad spot on the FS-4 hard disk. But if it happens at random times, this would not be the issue.
|
|
| 24P Quicktime clips imported to Final Cut Pro 5, do not play well. Bad A/V synch, bad video. Why? |
|
**refers to DV 24p, not HDV 24p**
To use DV 24p footage in Final Cut Pro – the user must CREATE A CUSTOM TIMELINE SEQUENCE PRESET. There is no DV 24p default Timeline Setting to choose.
What To Do:
1. In Final Cut Pro – open Audio/Video Settings.
2. Select Sequence Presets
3. Highlight DV NTSC 48K and then SELECT DUPLICATE
4. The Sequence Preset Editor Screen Appears
a. In The Editing Timebase Selection Box – Select 24
b. Rename this Setting: DV NTSC 48K – 24
c. Hit OK
5. Now select this new Timeline Sequence setting (make sure there is a check mark next to it)
6. Select NEW SEQUENCE
7. Drop 24p clips into Timeline
NOTE:
When you select NEW SEQUENCE in Final Cut Pro – the program automatically uses the LAST SEQUENCE SETTINGS for the last project in Final Cut Pro. So be careful. Always make sure to DEFINE your SEQUENCE SETTING before selecting NEW SEQUENCE.
|
|
| How can I tell what model of FS-4 unit I have? |
|
There are six models of FS-4 currently available. You cannot tell from the outside of the unit which model it is. However, when you turn on the unit, you will see a "splash screen" that appears for a brief moment before the main menu appears. This splash screen will list the FS-4 model you have on the first two lines of the splash screen. The text will show one of the following:
FS-4
FS-4 HD
FS-4 Pro
FS-4 Pro HD
There is one other model variation available: at this time, the FS-4 Pro can be either a 40GB, or 80GB, hard disk model. Immediately after a disk format is performed, the FS-4 Pro 40 will show approximately 174 minutes on the main screen. The FS-4 Pro 80 will show approximately 350 minutes on the main screen.
|
|
| How do I tell if my battery is fully charged? |
|
The LED charge status indicator is the only way to tell if a battery is fully charged during the charge process. The LCD indicator is not valid, during charging.
|
|
| When recording HDV from JVC GY-HD100 camera, frames are lost at beginning of recorded file. |
|
Please ensure that your JVC GY-HD100 camera has firmware revision "A" installed for correct functionality with FS-4 HD, FS-4 Pro HD, and DR-HD100. If your GY-HD100 has an “(A)” symbol next to the serial number label on the unit as well as the ID label on the box (next to the model number), your camcorder does not require a firmware update. If you do not see the “(A)” symbol, please contact JVC Professional Customer Support for further details.
|
|
| How fast will a recorded file transfer to my PC? |
|
Transfer speed is dependent on many things, including the PC Type (PC or Mac), the length of actual clip, and various other issues. But a general rule of thumb is that the transfer time will be between 2X and 4X faster than the real time of the recorded file. So for example, a 1 hour file would take from about 15 to 30 minutes to transfer.
|
|
| Why does the FS create 1.9GB files for one clip? |
|
The 2GB file size limit on the FS-4 Family : FS-C : DR-HD100 : FS-100
is a hard limit imposed by FAT32 file system, thereby limiting max file
size to 2GB. There is not a way to increase the file size limit.
There is no lost footage between files in one "clip". Bringing the
multiple files into the NLE timeline will work OK.
NOTE:
> There are some tools to combine files.
> FS-100 Final Cut Pro users have a feature called QT Reference Movie
that can be dragged into the appropriate timeline and all associated video and audio files are automatically linked.
> FS-5 supports FAT32 and UDF file system. The FS-5 adds the ability to
format the hard drive with the "Universal Disk Format" (UDF). With UDF,
there no longer is the 2GB file size limit.
|
|
| Why is the FS not charging the battery? What are the DC power requirements? |
|
FS models: FS-4, FS-4 Pro, FS-4 HD, FS-4 Pro HD, FS-C, FS-100,
DR-HD100
The FS products have the following DC power requirements for the DC port on the bottom.
--12V DC min to 20V DC max = Voltage Range
--12V DC = Voltage will run the FS
--14V DC = will charge the battery as well as power. (So it is
preferred)
--The input DC connector is Tip Positive.
|
|
| Computer mounting a Focus FS DTE Recorder - steps and common problems. |
|
Why doesn't my computer find the FS DTE Recorder when I connect them?
To get the FS DTE Recorder to be recognized by the computer, you have to 'mount' the unit to the computer by putting it in DD drive mode.
------------------------------------------------------------------
Step by Step instructions:
------------------------------------------------------------------
NOTE: Take the appropriate static precautions before plugging the unit into the computer.
1. Connect the FS Computer I/O 1394 port to the computer 1394 port.
2. Power ON the FS DTE Recorder. If not already powered ON.
3. On the FS navigate the Menu to "HDD MODE> DD Drive".
4. Hit the right arrow button.
5. Press the "Enable" button (upper right function button).
**On a PC you can then use My Computer or Windows Explorer to find the FS DTE Recorder as a drive. It will look like another hard drive has been added to your computer and will take the next available drive letter.
**On a Mac, the drive will display on your desktop when mounted and can be browsed by double clicking on it.
------------------------------------------------------------------
Most common causes for mounting problems.
------------------------------------------------------------------
a) Ensure the FS DTE Recorder is in "stop" mode.
b) Ensure the FS DTE Recorder is in HDD (hard disk drive, DD) mode when connecting. "HDD MODE> DD Drive"
c) Ensure the 1394 cable is plugged in to the FS DTE Recorder "Computer I/O" port, NOT the "DV I/O" port.
d) Ensure that the firewire cable is good. A bad FireWire cable can cause the unit not to mount on a computer.
e) Are other FireWire devices attached to the computer? Please eject/remove those connections while troubleshooting. You may have to restart the computer after removing.
f) Ensure to use the computer's operating system to virtually disconnect the FS DTE Recorder from the PC each time prior to disconnecting the FireWire cable from the PC.
g) Is the logical device that represents the FS DTE Recorder damaged in the PC Operating System? If so, removing the logical device and allowing it to auto-detect again may fix the problem.
h) Sometimes Windows computers will try to build the FS DTE Recorder logical device at the same logical drive address (eg 'J:') as an existing device. There are two ways to fix this
#1) delete the damaged FS DTE Recorder logical device in Device Manager and try again, or,
#2) change the logical drive of the conflicting device, delete the damaged FS DTE Recorder logical device in Device manager, and try again.
i). Check the FS DTE Recorder connection to a different computer FireWire port to ensure that the problem does not exist only on this computer OS.
j) Ensure the 1394 FireWire cable inserted correctly (NOT backwards) into the Computer I/O port.
|
|
Return to top of page >> |
| Focus FS-4Pro |
| How can I tell what model of FS-4 unit I have? |
|
There are six models of FS-4 currently available. You cannot tell from the outside of the unit which model it is. However, when you turn on the unit, you will see a "splash screen" that appears for a brief moment before the main menu appears. This splash screen will list the FS-4 model you have on the first two lines of the splash screen. The text will show one of the following:
FS-4
FS-4 HD
FS-4 Pro
FS-4 Pro HD
There is one other model variation available: at this time, the FS-4 Pro can be either a 40GB, or 80GB, hard disk model. Immediately after a disk format is performed, the FS-4 Pro 40 will show approximately 174 minutes on the main screen. The FS-4 Pro 80 will show approximately 350 minutes on the main screen.
|
|
| What is the differance between FS-4 and FS-4Pro? |
|
FS-4 Pro adds support for the Avid OMF and Pinnacle AVI file formats, retro record modes so you will never miss a shot, user definable time lapse, loop playback, scene marking and multiple file folder capabilities. In addition, FS-4 Pro 80 offers an 80GB hard drive for double the recording capacity of the FS-4 and FS-4 Pro 40.
|
|
| Is the HDV upgrade available for the FS-4 Pro? |
|
Yes, please go to the following page on our website, and you can order the HDV upgrade for your FS-4.
http://www.focusinfo.com/webstore/webstore.asp
You will see
SPECIAL OFFER!
FS-4 HD Software Upgrade: BUY NOW
FS-4Pro HD Software Upgrade: BUY NOW
|
|
| In Synchro Slave mode, my FS-4 Pro will not connect to my Canon XL1 or XL2 camera. Why? |
|
Two things could be causing this.
1. Make sure the camera has "DV Control" set to "On" or "Enabled". In Synchro Slave mode, the camera must send a command through the DV port each time the camera's "record" button is pressed. Unless this setting is made on the Canon camera, this won't happen.
2. Use the opposite "power on" sequence than the one described in the FS-4 user manual (which works for most cameras). First turn on the FS-4 and set it to "Synchro Slave" mode. THEN turn on the Canon XL camera. This should allow the two devices to communicate, and control will be established from the camera.
|
|
| 24P Quicktime clips imported to Final Cut Pro 5, do not play well. Bad A/V synch, bad video. Why? |
|
**refers to DV 24p, not HDV 24p**
To use DV 24p footage in Final Cut Pro – the user must CREATE A CUSTOM TIMELINE SEQUENCE PRESET. There is no DV 24p default Timeline Setting to choose.
What To Do:
1. In Final Cut Pro – open Audio/Video Settings.
2. Select Sequence Presets
3. Highlight DV NTSC 48K and then SELECT DUPLICATE
4. The Sequence Preset Editor Screen Appears
a. In The Editing Timebase Selection Box – Select 24
b. Rename this Setting: DV NTSC 48K – 24
c. Hit OK
5. Now select this new Timeline Sequence setting (make sure there is a check mark next to it)
6. Select NEW SEQUENCE
7. Drop 24p clips into Timeline
NOTE:
When you select NEW SEQUENCE in Final Cut Pro – the program automatically uses the LAST SEQUENCE SETTINGS for the last project in Final Cut Pro. So be careful. Always make sure to DEFINE your SEQUENCE SETTING before selecting NEW SEQUENCE.
|
|
| My FS-4Pro does not have REEL folders. How can I fix this? |
|
Some FS-4Pro units went out without being formatted in FS-4Pro mode. This has been resolved, however some units will not have the REEL folders. In this case, please transfer any recorded content to your computer and then format the drive.
|
|
| How do I set the FS-4 HD to record HD format files? |
|
If you ordered an FS-4 or Pro HD, or if you applied the HDV upgrade to your FS-4 unit: Just scroll to the HDD Mode screen, and select "HD Recorder". After selecting, if you scroll to the HD Formats screen, you will see "M2T" for HD MPEG file encoding.
|
|
| Firmware upgrade failed, now FS-4 Pro won't boot? |
|
Sometimes a boot image can become corrupted; this can happen when a firmware upgrade is interrupted or fails. The unit can still be booted from the factory image. To boot from the factory, press the power button and then hold the STOP button down for 5 seconds. After about 10 more seconds, the unit shall boot. You will then need to do the firmware upgrade again.
Note: There are times when an upgrade file could be corrupt, the file may need to be downloaded again to correct this problem
|
|
| Do I need a driver for the FS-4 Pro? |
|
No it does not need a driver. Please see FAQ "Why doesn't my computer find the FS-4 Pro when connected?" for steps to mount it to a PC or MAC.
|
|
| How do I tell if my battery is fully charged? |
|
The LED charge status indicator is the only way to tell if a battery is fully charged during the charge process. The LCD indicator is not valid, during charging.
|
|
| Is it possible to buy FS-4 Pro with the High Capacity battery installed, in place of the standard battery? |
|
The FS-4 Pro comes with a standard capacity battery. The high capacity battery is sold separately. The standard capacity battery provides power to the FS-4 Pro unit for about 90 minutes of operation. The high capacity battery provides power to the FS-4 Pro unit for about 180 minutes of operation.
|
|
| Using an Analog to Firewire converter, the FS4 Pro does not recognize the device's firewire input. Why? |
|
Theoretically, if a converter provides a complete firewire video signal to the FS-4, then the device will work and the FS-4 will encode the incoming video signal. However, we tested both the Canopus ADVC55, and ADVC300 converters with our FS4, and for some reason they did not give us a DV signal that we could encode. We have not tested other A/D converters, so we cannot recommend a particular unit. However the FS4 works with almost all DV IEEE1394 25Mbps Firewire camera outputs, and if an A/D converter puts out a signal exactly like the cameras do, then it should work. If your FS-4 can record from a DV camera input, then the FS-4 is working correctly.
|
|
| Can the FS-4 Pro do Time Lapse recording? |
|
Yes, the FS-4 Pro can do time lapse recording, but in DV (Standard definition) recording mode only. It does not have an option for time lapse when doing high definition recording.
|
|
| When recording HDV from JVC GY-HD100 camera, frames are lost at beginning of recorded file. |
|
Please ensure that your JVC GY-HD100 camera has firmware revision "A" installed for correct functionality with FS-4 HD, FS-4 Pro HD, and DR-HD100. If your GY-HD100 has an “(A)” symbol next to the serial number label on the unit as well as the ID label on the box (next to the model number), your camcorder does not require a firmware update. If you do not see the “(A)” symbol, please contact JVC Professional Customer Support for further details.
|
|
| Why does the FS create 1.9GB files for one clip? |
|
The 2GB file size limit on the FS-4 Family : FS-C : DR-HD100 : FS-100
is a hard limit imposed by FAT32 file system, thereby limiting max file
size to 2GB. There is not a way to increase the file size limit.
There is no lost footage between files in one "clip". Bringing the
multiple files into the NLE timeline will work OK.
NOTE:
> There are some tools to combine files.
> FS-100 Final Cut Pro users have a feature called QT Reference Movie
that can be dragged into the appropriate timeline and all associated video and audio files are automatically linked.
> FS-5 supports FAT32 and UDF file system. The FS-5 adds the ability to
format the hard drive with the "Universal Disk Format" (UDF). With UDF,
there no longer is the 2GB file size limit.
|
|
| Why is the FS not charging the battery? What are the DC power requirements? |
|
FS models: FS-4, FS-4 Pro, FS-4 HD, FS-4 Pro HD, FS-C, FS-100,
DR-HD100
The FS products have the following DC power requirements for the DC port on the bottom.
--12V DC min to 20V DC max = Voltage Range
--12V DC = Voltage will run the FS
--14V DC = will charge the battery as well as power. (So it is
preferred)
--The input DC connector is Tip Positive.
|
|
| Computer mounting a Focus FS DTE Recorder - steps and common problems. |
|
Why doesn't my computer find the FS DTE Recorder when I connect them?
To get the FS DTE Recorder to be recognized by the computer, you have to 'mount' the unit to the computer by putting it in DD drive mode.
------------------------------------------------------------------
Step by Step instructions:
------------------------------------------------------------------
NOTE: Take the appropriate static precautions before plugging the unit into the computer.
1. Connect the FS Computer I/O 1394 port to the computer 1394 port.
2. Power ON the FS DTE Recorder. If not already powered ON.
3. On the FS navigate the Menu to "HDD MODE> DD Drive".
4. Hit the right arrow button.
5. Press the "Enable" button (upper right function button).
**On a PC you can then use My Computer or Windows Explorer to find the FS DTE Recorder as a drive. It will look like another hard drive has been added to your computer and will take the next available drive letter.
**On a Mac, the drive will display on your desktop when mounted and can be browsed by double clicking on it.
------------------------------------------------------------------
Most common causes for mounting problems.
------------------------------------------------------------------
a) Ensure the FS DTE Recorder is in "stop" mode.
b) Ensure the FS DTE Recorder is in HDD (hard disk drive, DD) mode when connecting. "HDD MODE> DD Drive"
c) Ensure the 1394 cable is plugged in to the FS DTE Recorder "Computer I/O" port, NOT the "DV I/O" port.
d) Ensure that the firewire cable is good. A bad FireWire cable can cause the unit not to mount on a computer.
e) Are other FireWire devices attached to the computer? Please eject/remove those connections while troubleshooting. You may have to restart the computer after removing.
f) Ensure to use the computer's operating system to virtually disconnect the FS DTE Recorder from the PC each time prior to disconnecting the FireWire cable from the PC.
g) Is the logical device that represents the FS DTE Recorder damaged in the PC Operating System? If so, removing the logical device and allowing it to auto-detect again may fix the problem.
h) Sometimes Windows computers will try to build the FS DTE Recorder logical device at the same logical drive address (eg 'J:') as an existing device. There are two ways to fix this
#1) delete the damaged FS DTE Recorder logical device in Device Manager and try again, or,
#2) change the logical drive of the conflicting device, delete the damaged FS DTE Recorder logical device in Device manager, and try again.
i). Check the FS DTE Recorder connection to a different computer FireWire port to ensure that the problem does not exist only on this computer OS.
j) Ensure the 1394 FireWire cable inserted correctly (NOT backwards) into the Computer I/O port.
|
|
Return to top of page >> |
| Focus FS-5 |
| What file formats can the FS-5 be formatted to? |
|
This depends on the operating system desired and workflow.
Here are some tips:
Windows XP
FAT32 – Read/Write
UDF – Read only
Windows VISTA
FAT32 – Read/Write
UDF – Read/Write
MAC OS 10.X
FAT32 – Read/Write
UDF – Read
MAC OS 10.5 Leopard
FAT32 – Read/Write
UDF – Read/Write
Please note, with Mac OS10.5 or later, if there is a large number of files on the FS-5 and it is set to UDF Read/Write mode, it may take some time (several minutes) for the FS-5 to mount to the Mac desktop. Set FS-5 to Read only in this scenario and FS-5 will mount to the desktop quickly.
|
|
| Can I preview video on the LCD screen on the FS-5? |
|
No, the LCD screen on the FS-5 is menu driven. The FS-5 can be placed into play mode to playback out the FireWire DV I/O back into the camera or NLE to verify / preview.
|
|
| Do you have any Video Demo/Tutorials available for the FS-5? |
|
Yes, you may view the following at your convenience:
- Quick FS-5 Walkthrough
- New Features of the FS-5
- Metadata Template Setup
- Shooting and Logging Metadata
- Importing Content into the Editing System
|
|
| What is the difference between the FS-5 and the FS-4 series of DTE recorders? |
|
Comparing the FS-4 Pro HD and the FS-5, the FS-5 has the following additional features:
NOTE: Keep in mind that the FS-4 HD and FS-4 Pro HD have different features.
Main NEW FEATURES:
> Network Enabled (support for Web Interface to add metadata tag and FTP support)
o Optional WiFi (USB to 802.11) dongle
o Optional Wired (USB to 802.3) dongle
> Live Logging of Custom Metadata durring recording - using the optional network adapter
o FS-5 has a built-in webserver and database
o By accessing FS-5’s webserver using a standard web browser, create pre-defined MetaData templates (FCP and ProxSys support only) based on the content you are shooting.
o Log clip and timecode based metadata while you shoot based on the predefined templates.
> MXF HDV 1080i50/60 & 720p/30 (AVID)
> UDF (file system format – no more 2GB file size limit) Single clips be up to 1.5 hours long
> Smaller and lighter in size
> Quiet, Fan-less operation
> Improved color LCD Menu driven with scroll wheel
|
|
| Can I use any type of USB 802.11 wireless adapter with the FS-5? |
|
Currently, the following USB 802.11 WiFi dongles have been qualified with the following USB 802.11 dongles:
- Belkin F5D7050
- ASUS WL-167G
We expect to add more in the near future.
|
|
| Can I still use my old FireWire cable(s) with the FS-5? |
|
Yes.
|
|
| Can I communicate with FS 5 while recording? |
|
Yes. If FS-5 is configured for WiFi use (using an optional USB 802.11 wireless dongle), it is possible to log into FS-5’s web server using a browser and monitor system status as well as input metadata to recorded clips using preset templates.
|
|
| Which accessories come with FS-5? |
|
FS-5 ships with two newly introduced. ultra-thin FireWire cables (6-pin to 4-pin and 6-pin to 6-pin), a USB 2.0 A-A cable, AC adapter, 3-hour battery and user guide.
|
|
| Is there a mounting case or bracket that comes with the FS-5? |
|
FS-5 does not come standard with a camera mount, but there is currently a promotional special in the USA where a camera handle mount is included with all shipments (ASYF-1325-01LF).
The FS-5 Camera Mount Cradle (ASYF-1325-01LF) was designed to mount FS-5 to popular DV and HDV camcorders as well as other accessories. It can be mounted easily to the handle of a camcorder, the leg of a tripod, tripod arms and many other places. These instructions detail camcorder handle mounting.
|
|
| Will I need networking experience to work with FS-5 via wireless, Peer-to-Peer, networking, etc? |
|
Networking experience is recommended however not required. Why is this recommended? Some questions may require a person who has experience in networking to assist with an answer for general questions or issues that may arise.
It is also highly recommended – before a shoot that requires network metadata entry. To be VERY familiar with the setup and pre-setup any network well in advanced before a shoot.
|
|
| What type of battery comes with the FS-5? |
|
FS-5 ships with a standard 3 hour (recording) battery (BATT-0012-01). This battery is also available as an optional accessory.
|
|
| Does the FS-5 support Peer-to-Peer “P2P”? |
|
Yes. ADHOC P2P allows FS-5 to connect with other WiFi capable devices without going through a separate wireless router. This is of benefit to video production professionals as only FS-5 and a WiFi capable device are required to bring into the field for wireless metadata logging.
|
|
| Does the FS-5 support Metadata? |
|
Yes, the FS-5 does support Metadata. With the FS-5, you can personalize and optimize workflow—while you shoot.
With your wireless handheld device or laptop, you can access the FS-5 through a browser, define custom metadata, and assign it to video while you're recording, eliminating the need to log footage when the shoot is over.
During postproduction, simply transfer clips—complete with metadata—from the FS-5 to your NLE (Final Cut Pro only at the moment) system or PX Media Server. All of the information that you assigned during the shoot goes with the clips, saving you hours or even days of logging time.
|
|
| Does the FS-5 support networking? |
|
Yes, the following network modes are supported when an optional USB wired Ethernet or USB 802.11 WiFi dongle is used:
> Using a USB 802.11 WiFi dongle:
o Connect to a standard managed WiFi network utilizing a manual IP or DHCP
o Connect to other WiFi devices using Peer to Peer networking (no router required)
> Using a USB 802.3 wired Ethernet adapter:
o Connect to a standard managed network utilizing a manual IP or DHCP
Using the FS-5 network interface, it is possible to log into FS-5’s web server (for modify metadata templates and logging metadata during recording) as well as for FTP access to the FS-5 disk drive over a network.
|
|
| Does the FS-5 mount to a MAC or PC the same as the FS-4 series? |
|
The FS-5 only mounts to a computer via a USB 2.0 (unlike the FS-4 series which mounted using FireWire).
|
|
| What hard drive sizes are available for the FS-5? |
|
The FS-5 is available with a 100GB hard disk drive.
|
|
| What Disk file systems does the FS-5 support? |
|
The FS-5 supports FAT32 and UDF. The FS-5 adds the ability to format the hard drive with the “Universal Disk Format” (UDF). With UDF, there no longer is the 2GB file size limit.
|
|
| Why should I register my product? |
|
By registering your product it will allow us to quickly service your needs and keep you informed on any new updates which relate to your registered product(s).
As an added bonus, if you register your Focus product(s) within 90 days of purchase you will be eligible for a 20% discount off the regular MSRP on FS-5 accessories (discount not to exceed $100 in value), you may register your product now by going to Register Now.
|
|
Return to top of page >> |
| Focus FS-C |
| Why is the FS not charging the battery? What are the DC power requirements? |
|
FS-C: The FS products have the following DC power requirements for the DC port on the bottom.
--12V DC min to 20V DC max = Voltage Range
--12V DC = Voltage will run the FS
--14V DC = will charge the battery as well as power. (So it is
preferred)
--The input DC connector is Tip Positive.
|
|
Return to top of page >> |
| Focus HD File Converter Pro |
| Does the FS HD File Converter Pro transcode HD to SD? |
|
The FS HD File Converter Pro does not do "transcoding". Meaning it does not decode a file before converting. So it does not take an HD file and transcode to SD (or the other way around).
It can convert one HD supported file format to another HD supported file format.
It can convert one SD supported file format to another SD supported file format.
|
|
Return to top of page >> |
| FS-CV (FS-5 for Canon) |
| What file formats can the FS-CV be formatted to? |
|
This depends on the operating system desired and workflow.
Here are some tips:
Windows XP
FAT32 – Read/Write
UDF – Read only
Windows VISTA
FAT32 – Read/Write
UDF – Read/Write
MAC OS 10.X
FAT32 – Read/Write
UDF – Read
MAC OS 10.5 Leopard
FAT32 – Read/Write
UDF – Read/Write
Please note, with Mac OS10.5 or later, if there is a large number of files on the FS-CV and it is set to UDF Read/Write mode, it may take some time (several minutes) for the FS-CV to mount to the Mac desktop. Set FS-CV to Read only in this scenario and FS-CV will mount to the desktop quickly.
|
|
| Does the FS-CV support networking? |
|
Yes, the following network modes are supported when an optional USB wired Ethernet or USB 802.11 WiFi dongle is used:
> Using a USB 802.11 WiFi dongle:
o Connect to a standard managed WiFi network utilizing a manual IP or DHCP
o Connect to other WiFi devices using Peer to Peer networking (no router required)
> Using a USB 802.3 wired Ethernet adapter:
o Connect to a standard managed network utilizing a manual IP or DHCP
Using the FS-CV network interface, it is possible to log into FS-CV’s web server (for modify metadata templates and logging metadata during recording) as well as for FTP access to the FS-CV disk drive over a network.
|
|
| Does the FS-CV support Metadata? |
|
Yes, the FS-CV does support Metadata. With the FS-CV, you can personalize and optimize workflow—while you shoot.
With your wireless handheld device or laptop, you can access the FS-CV through a browser, define custom metadata, and assign it to video while you're recording, eliminating the need to log footage when the shoot is over.
During postproduction, simply transfer clips—complete with metadata—from the FS-CV to your NLE (Final Cut Pro only at the moment) system or PX Media Server. All of the information that you assigned during the shoot goes with the clips, saving you hours or even days of logging time.
|
|
| Does the FS-CV support Peer-to-Peer “P2P”? |
|
Yes. ADHOC P2P allows FS-CV to connect with other WiFi capable devices without going through a separate wireless router. This is of benefit to video production professionals as only FS-CV and a WiFi capable device are required to bring into the field for wireless metadata logging.
|
|
| What is the difference between the FS-CV and the FS-5? |
|
The FS-CV has the same functionality as the FS-5 but allows you to record native file formats (record native MXF HDV 720p 30 and 1080i 50/60 clips and import them into Avid Xpress Pro, Avid Media Composer, or Avid NewsCutter for editing) and QuickTime HDV (record 1080i 50/60/25f/24f/30f or 720p 30 clips as native QuickTime HDV).
|
|
| Where can I purchase the FS-CV? |
|
Currently you can purchase the FS-CV through your nearest Canon dealer.
|
|
| Do you have any Video Demo/Tutorials available for the FS-CV? |
|
Yes, you may view the following at your convenience: (NOTE: Even though these demo/tutorials are labeled as FS-5 they still apply for the partner version of the FS DTE Recorder)
- Quick FS-5 Walkthrough
- New Features of the FS-5
- Metadata Template Setup
- Shooting and Logging Metadata
- Importing Content into the Editing System
|
|
| Can I preview video on the LCD screen on the FS-CV? |
|
No, the LCD screen on the FS-CV is menu driven. The FS-CV can be placed into play mode to playback out the FireWire DV I/O back into the camera or NLE to verify / preview.
|
|
| Can I still use my old FireWire cable(s) with the FS-CV? |
|
Yes.
|
|
| Will I need networking experience to work with FS-CV via wireless, Peer-to-Peer, networking, etc? |
|
Networking experience is recommended however not required. Why is this recommended? Some questions may require a person who has experience in networking to assist with an answer for general questions or issues that may arise.
It is also highly recommended – before a shoot that requires network metadata entry. To be VERY familiar with the setup and pre-setup any network well in advanced before a shoot.
|
|
| What type of battery comes with the FS-CV? |
|
FS-5 ships with a standard 3 hour (recording) battery (BATT-0012-01). This battery is also available as an optional accessory.
|
|
| Why should I register my product? |
|
By registering your product it will allow us to quickly service your needs and keep you informed on any new updates which relate to your registered product(s).
As an added bonus, if you register your Focus product(s) within 90 days of purchase you will be eligible for a 20% discount off the regular MSRP on FS-CV accessories (discount not to exceed $100 in value), you may register your product now by going to Register Now.
|
|
| What hard drive sizes are available for the FS-CV? |
|
The FS-CV is available with a 100GB hard disk drive.
|
|
Return to top of page >> |
| General Firefly/Mantis |
| Do I need to delete media off the player if the hard drive gets too full? |
|
Firefly and Mantis runs an automated disk clean-up process during Auto FTP or CD/DVD update that removes content that is no longer in a scheduled playlist. This logic only runs during the Auto FTP and CD/DVD process.
|
|
| How can I add (send) media files to the Firefly and Mantis? |
|
There are many ways to add content to a Firefly and Mantis: DVD/CD-ROM, Firefly's WebView web browser interface, FTP, and multicast.
- Using DVD/CD-ROM discs, media can be loaded using the infrared remote control or front panel interface. You can also create a Drop & Go disc, which is automatically loaded upon insertion into the Firefly.
- Using WebView, you can transfer content from your computer or any other computer that is mapped as a network resource to the Firefly you are logged-in to.
- Using FTP along with Media Messenger, the Firefly MC can also be programmed to automatically login to an FTP server, check for new playlists, schedules, and content, and download them and update itself. - The Firefly also runs it's own FTP server, which allows direct file access using an FTP client on a network connected computer system.
- Using multi cast Kencast or Skystream clients enabled by the smart card
Additional information can be found in the User Manual.
|
|
| How do I control Firefly and Mantis playback? |
|
1. Scripted – Scripted playback is done with a script file (.fpl = playlist .fsc = schedule) that directs the channel and video file to be played, using either Media Messenger, DART or the Webview interface.
2. External – Remote signals and standard show system controls are received via RS232, TCP/IP or IR interface.
|
|
| Does Firefly and Mantis work with a Satellite network? How? |
|
Firefly 3.1, released in April 2003, offers Kencast FAZZT client software as an option (www.kencast.com), enabled through its' integrated smart card. In addition, V3.30.2 has been integrated with Skystream’s zBand product www.skystream.com: this feature is also enabled through the smart card.
|
|
| How do I obtain the MAC Address of my Firefly and Mantis? |
|
There are two ways.
1.
Versions 3.30.3 or higher you can go to Web View "Diagnostics> Advanced" and click on eth0. The MAC address will show on the first line as "HWaddr".
2.
The MAC address can be obtained from another device on the same hub or network connection. Set the IP address on the Firefly MC unit to a fixed IP address, and plug it into a hub. From any other device connected to the hub, use either a DOS prompt or a Linux command line to run the following commands:
a. Make sure that you can Ping the IP address of the Firefly (for example, enter the command “ping 10.0.1.1”) If the Ping command is successful, you should receive a response similar to the following: Reply from 10.0.1.1: bytes=32 time<10ms TTL=128
Reply from 10.0.1.1: bytes=32 time<10ms TTL=128
Reply from 10.0.1.1: bytes=32 time<10ms TTL=128
Reply from 10.0.1.1: bytes=32 time<10ms TTL=128
Ping statistics for 10.0.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum – 0ms, Maximum = 0ms, Average = 0ms
If you cannot successfully Ping the Firefly, please re-check your IP address and network connections. If your Ping was successful, then proceed to Step 2.
b. Enter the command "arp –a”
Your response will be in the same format as the sample response below:
Interface: 10.0.1.2 on Interface 0x1000003
Internet Address Physical Address Type
10.0.1.1 00-90-27-85-16-3c static
c. Review the list of IP addresses displayed after the “arp –a” command is entered and find the IP that belongs to the Firefly. The MAC address (physical address) will be displayed beside the Firefly's IP address. On the sample list above, if the Firefly IP is 10.0.1.1, then its MAC address is 00-90-27-85-16-3c.
|
|
| What are the Pin outs of RS-232 DB-9 pin connector? |
|
(DTD) 2 = receive data, 3 = transmit data, 5 = Ground
|
|
| How can I copy files off of (from) my Firefly or Mantis player? |
|
The Firefly and Mantis has a built in FTP server that can be turned on under System Settings> WebView> File Access. Then a FTP client can be used to FTP into the Firefly to get the content files.
|
|
| DST - daylight savings change for USA time zones 2007 |
|
This can be used on any of the following Digital Signage players.
Firefly SC
Firefly MZ
Firefly MC
Mantis MC
Mantis MG
Players with version between 3.x through 3.30.4-15 will need to install this daylight saving time updater. Player version after 3.30.4-15 will have this included.
In August 2005, the United States Congress increased the number of weeks for observing daylight saving time, beginning in 2007. The Canadian government plans to match the change; the Mexican government has not decided. Beginning in 2007, daylight saving time (DST) will start on March 11, 2007, which is three weeks earlier than usual, and it will end on November 4, 2007, which is one week later than usual. This results in a new DST period that is four weeks longer than in previous years.
The updater file can be used to update any players or software branches with the updated Timezones which will address the Daylight Savings change in dates.
timezone.update.upd
|
|
Return to top of page >> |
| General Focus FS DTE Recorders |
| Why does the FS create 1.9GB files for one clip? |
|
The 2GB file size limit on the FS-4 Family : FS-C : DR-HD100 : FS-100
is a hard limit imposed by FAT32 file system, thereby limiting max file
size to 2GB. There is not a way to increase the file size limit.
There is no lost footage between files in one "clip". Bringing the
multiple files into the NLE timeline will work OK.
NOTE:
> There are some tools to combine files.
> FS-100 Final Cut Pro users have a feature called QT Reference Movie
that can be dragged into the appropriate timeline and all associated video and audio files are automatically linked.
> FS-5 supports FAT32 and UDF file system. The FS-5 adds the ability to
format the hard drive with the "Universal Disk Format" (UDF). With UDF,
there no longer is the 2GB file size limit.
|
|
| Why is the FS not charging the battery? What are the DC power requirements? |
|
FS models: FS-4, FS-4 Pro, FS-4 HD, FS-4 Pro HD, FS-C, FS-100,
DR-HD100
The FS products have the following DC power requirements for the DC port on the bottom.
--12V DC min to 20V DC max = Voltage Range
--12V DC = Voltage will run the FS
--14V DC = will charge the battery as well as power. (So it is
preferred)
--The input DC connector is Tip Positive.
|
|
| FCP - Reset User Settings |
|
When problems importing into Final Cut Pro.
Use this process to get Final Cut Pro into a known state, so you know that the user preference settings are not causing an issue.
FCP-ResetUserSettings.pdf
|
|
| What FireWire cables should be used with Focus FS DTE Recorder products? |
|
Any FireWire cable can be used. A high quality and good shielding cable
is recommended for best performance of data throughput.
The 4-pin 1394 connectors on cameras are often easily damaged when in a
mobile environment. Positioning of the cable and orientation of the
connector on the cable is important to minimal strain on the cable. Here
are some tips.
a) Select the best length appropriate to the positioning of the
FS DTE Recorder and the camera.
b) Choose the best orientation of the connector. FireWire cables can
have a 90 degree right angle connector or straight angle connector.
c) Some have added a FireWire "6-Pin female to 4-Pin male Adapter" to
connect to the camera side. This way the 4 to 6 pin cable can be more
permanently connected.
|
|
| What Focus FS DTE Recorder model should I buy? |
|
Here is a list of questions you can ask yourself or someone about what FS DTE Recorder model best fits your stile.
1) Is the camera a "DVCPRO HD" camera?
NOTE: All DVCPRO HD cameras are Panasonic cameras, but not all Panasonic cameras are DVCPRO HD?
--If “yes”, suggest FS-100.
--If “no” goto the next question.
2) Are you using FCP, or are you planning to use FCP in the future?
--If “no”, suggest FS-4 HD. (note FS-4 HD Pro can also be used)
--If “yes” goto the next question.
3) Is the camera an HDV camera?
--If “yes”, is it a Canon? If “yes” suggest FS-C.
--If not a Canon, is it a JVC? If “yes” suggest DR-HD100.
--If not Canon or JVC, suggest FS-4 PRO HD?
|
|
| Computer mounting a Focus FS DTE Recorder - steps and common problems. |
|
Why doesn't my computer find the FS DTE Recorder when I connect them?
To get the FS DTE Recorder to be recognized by the computer, you have to 'mount' the unit to the computer by putting it in DD drive mode.
------------------------------------------------------------------
Step by Step instructions:
------------------------------------------------------------------
NOTE: Take the appropriate static precautions before plugging the unit into the computer.
1. Connect the FS Computer I/O 1394 port to the computer 1394 port.
2. Power ON the FS DTE Recorder. If not already powered ON.
3. On the FS navigate the Menu to "HDD MODE> DD Drive".
4. Hit the right arrow button.
5. Press the "Enable" button (upper right function button).
**On a PC you can then use My Computer or Windows Explorer to find the FS DTE Recorder as a drive. It will look like another hard drive has been added to your computer and will take the next available drive letter.
**On a Mac, the drive will display on your desktop when mounted and can be browsed by double clicking on it.
------------------------------------------------------------------
Most common causes for mounting problems.
------------------------------------------------------------------
a) Ensure the FS DTE Recorder is in "stop" mode.
b) Ensure the FS DTE Recorder is in HDD (hard disk drive, DD) mode when connecting. "HDD MODE> DD Drive"
c) Ensure the 1394 cable is plugged in to the FS DTE Recorder "Computer I/O" port, NOT the "DV I/O" port.
d) Ensure that the firewire cable is good. A bad FireWire cable can cause the unit not to mount on a computer.
e) Are other FireWire devices attached to the computer? Please eject/remove those connections while troubleshooting. You may have to restart the computer after removing.
f) Ensure to use the computer's operating system to virtually disconnect the FS DTE Recorder from the PC each time prior to disconnecting the FireWire cable from the PC.
g) Is the logical device that represents the FS DTE Recorder damaged in the PC Operating System? If so, removing the logical device and allowing it to auto-detect again may fix the problem.
h) Sometimes Windows computers will try to build the FS DTE Recorder logical device at the same logical drive address (eg 'J:') as an existing device. There are two ways to fix this
#1) delete the damaged FS DTE Recorder logical device in Device Manager and try again, or,
#2) change the logical drive of the conflicting device, delete the damaged FS DTE Recorder logical device in Device manager, and try again.
i). Check the FS DTE Recorder connection to a different computer FireWire port to ensure that the problem does not exist only on this computer OS.
j) Ensure the 1394 FireWire cable inserted correctly (NOT backwards) into the Computer I/O port.
|
|
| What type of HDV files (.m2t or .mov QT HDV) does the FS-4 HD, FS-4 Pro HD, FS-C, DR-HD100 create |
|
.m2t HDV: It is simply HDV (MPEG2 Long GOP, 1080i about 25Mb/s, 720p about
19.8Mb/s). All resolutions.
.mov HDV: QT HDV the FS records clips in the same native QuickTime
HDV file format that Final Cut captures. (Model dependent - including 1080i 50/60, 1080p 24/25/30, 720p 24/25/30)
**DR-HD100 – currently only FS that supports 720/24P resolution for QT HDV.
**FS-C – currently only FS that supports 1080/24F, 1080/25F, and 1080/30F resolutions for QT HDV.
|
|
Return to top of page >> |
| Media Messenger |
| Serial Command Editor - auto translating not converting correctly. |
|
This is a known issue with Media Messenger 3.41.16. The "auto translating HEX to ASCII" does not convert correctly. This is addressed in the latest beta version. Available at this FTP download.
MM_3.45.1_Setup_Beta.zip
|
|
Return to top of page >> |
| MR-HD100 (FS-5 for JVC) |
| What file formats can the MR-HD100 be formatted to? |
|
This depends on the operating system desired and workflow.
Here are some tips:
Windows XP
FAT32 – Read/Write
UDF – Read only
Windows VISTA
FAT32 – Read/Write
UDF – Read/Write
MAC OS 10.X
FAT32 – Read/Write
UDF – Read
MAC OS 10.5 Leopard
FAT32 – Read/Write
UDF – Read/Write
Please note, with Mac OS10.5 or later, if there is a large number of files on the MR-HD100 and it is set to UDF Read/Write mode, it may take some time (several minutes) for the MR-HD100 to mount to the Mac desktop. Set MR-HD100 to Read only in this scenario and MR-HD100 will mount to the desktop quickly.
|
|
| Does the MR-HD100 support networking? |
|
Yes, the following network modes are supported when an optional USB wired Ethernet or USB 802.11 WiFi dongle is used:
> Using a USB 802.11 WiFi dongle:
o Connect to a standard managed WiFi network utilizing a manual IP or DHCP
o Connect to other WiFi devices using Peer to Peer networking (no router required)
> Using a USB 802.3 wired Ethernet adapter:
o Connect to a standard managed network utilizing a manual IP or DHCP
Using the MR-HD100 network interface, it is possible to log into MR-HD100 ’s web server (for modify metadata templates and logging metadata during recording) as well as for FTP access to the MR-HD100 disk drive over a network.
|
|
| What is the difference between the MR-HD100 and the FS-5? |
|
The MR-HD100 has the same functionality as the FS-5 but allows you to record native file formats (record native MXF HDV 720p 30 and 1080i 50/60 clips and import them into Avid Xpress Pro, Avid Media Composer, or Avid NewsCutter for editing) and QuickTime HDV (record 1080i 50/60 or 720p 24/25/30/50/60 clips as native QuickTime HDV). The MR-HD100 also includes a mount cradle for JVC cameras and WiFi dongle.
|
|
| Where can I purchase the MR-HD100? |
|
Currently you can purchase the FS-CV through your nearest JVC dealer.
|
|
| Do you have any Video Demo/Tutorials available for the MR-HD100? |
|
Yes, you may view the following at your convenience: (NOTE: Even though these demo/tutorials are labeled as FS-5 they still apply for the partner version of the FS DTE Recorder)
- Quick FS-5 Walkthrough
- New Features of the FS-5
- Metadata Template Setup
- Shooting and Logging Metadata
- Importing Content into the Editing System
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| Can I preview video on the LCD screen on the MR-HD100? |
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No, the LCD screen on the MR-HD100 is menu driven. The MR-HD100 can be placed into play mode to playback out the FireWire DV I/O back into the camera or NLE to verify / preview.
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| Can I still use my old FireWire cable(s) with the MR-HD100? |
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Yes.
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| Will I need networking experience to work with MR-HD100 via wireless, Peer-to-Peer, networking, etc? |
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Networking experience is recommended however not required. Why is this recommended? Some questions may require a person who has experience in networking to assist with an answer for general questions or issues that may arise.
It is also highly recommended – before a shoot that requires network metadata entry. To be VERY familiar with the setup and pre-setup any network well in advanced before a shoot.
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| What type of battery comes with the MR-HD100? |
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FS-5 ships with a standard 3 hour (recording) battery (BATT-0012-01). This battery is also available as an optional accessory.
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| Does the MR-HD100 support Peer-to-Peer “P2P”? |
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Yes. ADHOC P2P allows MR-HD100 to connect with other WiFi capable devices without going through a separate wireless router. This is of benefit to video production professionals as only MR-HD100 and a WiFi capable device are required to bring into the field for wireless metadata logging.
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| Does the MR-HD100 support Metadata? |
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Yes, the MR-HD100 does support Metadata. With the MR-HD100, you can personalize and optimize workflow—while you shoot.
With your wireless handheld device or laptop, you can access the MR-HD100 through a browser, define custom metadata, and assign it to video while you're recording, eliminating the need to log footage when the shoot is over.
During postproduction, simply transfer clips—complete with metadata—from the MR-HD100 to your NLE (Final Cut Pro only at the moment) system or PX Media Server. All of the information that you assigned during the shoot goes with the clips, saving you hours or even days of logging time.
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| What hard drive sizes are available for the MR-HD100? |
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The MR-HD100 is available with a 100GB hard disk drive.
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| Why should I register my product? |
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By registering your product it will allow us to quickly service your needs and keep you informed on any new updates which relate to your registered product(s).
As an added bonus, if you register your Focus product(s) within 90 days of purchase you will be eligible for a 20% discount off the regular MSRP on MR-HD100 accessories (discount not to exceed $100 in value), you may register your product now by going to Register Now.
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Return to top of page >> |
| MX-4DV |
| Using an Analog to Firewire converter, the FS4 does not recognize the device's firewire input. Why? |
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Theoretically, if a converter provides a complete firewire video signal to the FS-4, then the device will work and the FS-4 will encode the incoming video signal. However, we tested the Canopus ADVC300 with our FS4, and for some reason it did not give us a DV signal that we could encode. We have not tested other A/D converters, so we cannot recommend a particular unit. However the FS4 works with almost all DV IEEE1394 25Mbps Firewire camera outputs, and if an A/D converter puts out a signal exactly like the cameras do, then it should work. If your FS-4 can record from a DV camera input, then the FS-4 is working correctly.
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Return to top of page >> |
| MX-Pro |
| MXPro supports "field" or "frame" freeze |
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The MXPro supports both.
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| What are "Natural Shapes"? What's new about them? |
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Most mixers under $2000, including the MX-1 and Panasonic's AVE-55/ MX-20, only offer straight edges and/or rectangular shapes. The MXPro offers over 200 "natural" shape effects such as circles, hearts, diamonds, stars, keyhole and binocular. These allow the videographer to select an effect that matches the subject of the production.
The MXPro also has added curved and jagged edge wipe effects.
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| Power Supply Identifcation for MXPro |
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On our FocusInfo web site, we have a "Webstore" where products and accessories can be purchased. For MX-Pro and MX-Pro DV, there were two power supplies available depending on the MXPro manufacturing date series. You can tell which power supply is needed by looking at the sticker on the underside of the mixer.
There is a POWER listing:
Order PWRS-0020-01 if +5VDC, a +10VDC and a -10VDC appear.
Order PWRS-0026-01 if 5VDC appears, but +10VDC and -10VDC do NOT appear.
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| How do I quickly find transitions and effect choices? |
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MXPro's effect choices are organized in "banks" similar to the MX-1. Each bank can be accessed with a single button, again similar to the MX-1. However the four banks have changed due to the extra amount of transistions (over 500). The banks are now "basic" (MX-1 effects with their original numbers), "edges" (new curved and jagged edge wipes), "trailing" (new trailing effects), and "shapes" (new natural shape effects). The MX-1 did allow you to scroll through rows of transitions between the banks with the arrow keys, MXPro on the other hand does not allow this, but has a more powerful tool instead. The MXPro includes a user definable menu. Up to 30 of your favorite transitions can be selected and stored there. The menu can be accessed with the press of a single button. The user definable menu, as well as virtually all of the MXPro's settings, is stored in non-volatile memory so that your settings will not be lost when the unit is turned off.
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| Can you set seperate color correction parameters per channel |
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Yes but is temporarily disabled during transitions unless you use straight cuts.
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| My output video breaks up when searching forward or backward |
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This is normal. The MXPro TBC may have troubling locking on to source video accurately causing this artifact. This can look funny and hard to see the actual video at times but will not (and should not) occur when the source device is playing the tape in normal play mode.
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| Why is there a slight delay before CUT or PLAY? |
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This is normal. The MXPro requires a little time to allow the video switches, comb filters, frame syncronizer and TBC to settle before the transiton can occur. This delay is about 15 frames.
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| AB-1 Edit Suite is unable to get the correct SRC background |
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Again the MXPro has an added feature for border style, and as a result the AB-1 doesn't send the proper command that the MXPro can recognize. Typically all you want is a black leader or fade from black. The work around is to manually set the MXPro background color to Black and turn off the Border Style.
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| AB-1 Edit Suite is unable to get A/X/A transitions to work |
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The MXPro uses a different Freeze technique than the MX-1 so freezes during A/X/A don't work the same. There are two remedies for this situation.
1. The AB-1 can be upgraded to support the MXPro freeze and other transitions. For more details on this upgrade see our web site at http://www.videonics.com/customer-extra/AB-1-Edit-Suite
2. Create a match Frame EDL as demonstrated below. Please note sources generally require time code to make these matches work accurately. If you don't have time code try adjusting the source VCR IN OFFSET to see if you can increase accuracy.
A work around to the MXPro freeze problem with the AB-1 is to "sprinkle" the EDL with matchframes: add match frames to the "B" source following a fade up from black, to the "A" source before a fade to black, and after any two back-to-back A/X/As. This should remove the unwanted "freezes" from MXPro memory.
Example:
001 DUR 00:00:05.00 SRC COL=0 001/002 FX=001 MX1 002
IN 00:54:45:00 C OUT 00:55:00:00(broke #2 into two parts) 00n
IN 00:55:00:01 C OUT 00:55:30:00 002/003 FX006 MX1 003
IN 00:56:20:15 C OUT 00:56:40:10 (broke #3 into two parts) 00n
IN 00:56:40:11 C OUT 00:57:15:10 003/004 FX001 MX1 004 DUR 00:00:05.00 SCR COL=0
STOP
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| Video ToolKit 3.0 doesn't access transitions higher than 239 |
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Video ToolKit 3.0 at the time of design was tailored for the MX-1, and, as such, the software can only handle up to 239 transitions. We now have a new version of Video ToolKit 3.0.5 that you can download for free from our web site at http://www.vedeonics.com/customer-extra/VTK-3-Win/default.html.
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| AB-1 Edit Suite won't access transitions above 239, why? |
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The AB-1 at the time of design was tailored for the MX-1, and, as such, the firmware in the AB-1 can only handle up to 239 transitions. We now have an upgrade available for for the AB-1 to support all MXPro transistions. For more information on the upgrade see our web site at http://www.videonics.com/customer-extra/AB-1-Edit-Suite.
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| Compose mode background color changes |
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Q:In using Compose mode and solid color boxes over a solid color background, when I change the color in the box the background color also changes. Is this normal?
A: Yes the background does change color when you do this. However the situation can be solved by changing the color of the box to the color you want, press OK, move the compose box to a new location. Now press BG COLOR until your background is the color you want.
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| Why does Strobe cause a slight jitter in the picture? |
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We are looking into this but we have no workaround at this time.
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| Why doesn't the Input Effects LED ever turn off? |
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The MXpro defaults to Inputs available at all times. However you can globally turn off the Input Effects by pressing and holding the Shift key and press Input Effects. The Input Effects LED will go out telling you that all input effects are disabled.
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| Why does the transition appear in the middle with the T-Bar? |
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This will happen if you move the T-Bar too quickly. The remedy is to nudge the T-Bar slightly (about 1/16 of an inch), wait until the preview screen becomes full motion video of the current source then continue moving the T-Bar. This is normal and may take some practice to get the feel for it. If you still do not feel your unit is operating correctly in this regard contact our HelpLine on T-Bar calibration or other possible solutions.
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| How doI un-freeze in A/X/A transitions? |
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One of the features that our customers wanted in the new mixer was the ability to not lose the freeze when doing transitions, so the MXPro keeps these until you decide you no longer want the freeze.
In an A/X/A transition, you typically do not want the freeze to stay after the transtion is complete. To un-freeze simply press the Next button. For example, press Freeze, perform transition to A, press Next A, press Freeze, perform transition, press Next A, press Freeze etc. In other words, it's just as you did with the MX-1 except you must press the Next A button after the transition.
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| Why can't I see anything on my monitor(s) from the MXPro? |
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The most common cause of this situation is not having the TV/Monitor set for Video or the Record VCR not set for Line (also called AUX, EXT,A/V) input. Every TV/Monitor and VCR (even from the same manufacturer) is a little different. Therefore you should refer to your TV/Monitor or VCRs owners manuals on using direct A/V connections. In the VCR's owners manual, see the sections on dubbing, editing or copying a tape.
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| I can't see my sources in the MXPro Preview Image Window |
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The MXPro defaults to S-Video as the source connection. If your source is connected to the MXPro via Composite (RCA) you will have to change the source Routing. Press ROUTE button on the MXPro, press the Next A,B,C or D button (depending on which input you need to change), press the left arrow key to move the green highlight to V instead of S. For more info read the MXPro manual "Correlating Input Sources to MXPro jacks".
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| How do I connect the MXPro to my equipment? |
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Besides the detailed information in the manuals you may want to print the wiring dagrams from our connections area.
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| Does MXPro employ the same preview screen as MX-1? |
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Yes, but there are additional options. If you are only using two sources, you can select a screen that provides two larger preview screens with fewer icons. If you do not require the effect icons, you can display all four sources full screen, with each source occupying a quarter of the screen.
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| Is the MXPro's user interface different from the MX-1? |
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Definitely. Though anyone who has used an MX-1 will be instantly familiar with the concept of the MXPro, the MXPro has been designed such that the functions used most often are accessible with a single key. There are some SHIFT+KEY accessed functions on the MXPro, but far fewer than the MX-1.
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| Can I hold freeze to preform a transition? |
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Unlike the MX-1 which lost the freeze after the transition the MXPro will keep it until you decide to un-freeze it.
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| Will the MXPro do everything that the MX-1 did? |
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Yes it does. Pressing the "Audio Mix" key will display an audio mixing console where levels can be set for each channel.
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| Does the MXPro have audio mixing capability? |
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Yes it does. Pressing the "Audio Mix" key will display an audio mixing console where levels can be set for each channel.
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| Will the MXPro be DV compatible/upgradable? |
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The MXPro mixer is no longer manufactured, and no MXPro DV upgrade is available. The newest model of DV capable mixer is the MX-4 DV.
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| Are there any other effect enhancements? |
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You bet. The MXPro effects can be enhanced with soft edges, colored borders and drop shadows. The MXPro also offers multiple picture-in-picture capability along with the MX-1's popular chroma key, compose and learn features.
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| What's different about MXPro from the MX-1? |
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The MXPro's key features include:
10-bit High Quality Video
Natural Shapes
Over 500 Digital Special Effects
Four video/audio Input Channels
True Color Correction
User Definable Effects Menu
New sleek design
DV Upgradable
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Return to top of page >> |
| MX-Pro DV |
| On my ROUTE screen, why is AUDIO2 "grayed out"? |
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Audio 2 is grayed out only when 2-channel mode in enabled in the Route menu.
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| Power Supply Identification for MXPro DV |
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On our FocusInfo web site, we have a "Webstore" where products and accessories can be purchased. For MX-Pro and MX-Pro DV, there were two power supplies available depending on the MXPro manufacturing date series. You can tell which power supply is needed by looking at the sticker on the underside of the mixer.
There is a POWER listing:
Order PWRS-0020-01 if +5VDC, a +10VDC and a -10VDC appear.
Order PWRS-0026-01 if 5VDC appears, but +10VDC and -10VDC do NOT appear.
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| Does MXProDV ship with any DV cables? Do you sell them? |
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MXProDV does not ship with any DV cables. However we do sell DV (aka Firewire/iLink) cables. You can order these by calling 1-800-338-3348 or via our web site at http://www.videonics.com.
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| What are the default settings for the MXProDV? |
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The defaults are;
Video: DV for IN 1, IN 2 and S-Video for IN3, IN4.
Audio: Audio 1 and 2 for DV and L/R for IN3 and IN4.
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| How can I use one of your edit controllers with MXProDV? |
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The MXProDV does not support transport issues via the DV (aka Firewire/iLink) interface. Since the AB-1 doesn't have DV connections, all control of the devices will still be the same (Control-L (aka LANC), Control-M, RS232 or RS422).
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| What are the key differences between MXProDV and MXPro? |
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MXProDV enhancements over MXPro are:
· Includes 2 DV inputs, 1 DV output (plus same inputs and outputs as MXPro)
· Supports 2-channel and 4-channel DV audio
· Faster cuts than MXPro
· Audio display (level meters) and control
· Internal fan for additional cooling
· Gray exterior rather than beige
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| Unable to get audio with Sony DSR20/30 |
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The Sony DSR20 and 30 VCRs have a built in inhibit for audio. The remedy as outlined in the VCRs manual is to power off the VCR. Press and hold the Record and pause buttons down together while powering on the VCR. Keep holding the buttons until you hear beeps. This will unlock the DV audio channels.
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| In the ROUTE screen, why would I use BKGD in AUDIO2? |
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The only way to get Analog audio to the DV audio 2 channel or the analog audio 2 output is to route the Analog audio input to Background (BKGD).
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| In the Analog Audio screen, why would I use Audio Delay? |
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Audio delay may be necessary to adjust when using analog audio input and the DV output for audio. DV audio will usually be 2 frames late with respect to analog audio. The delay allows the DV and Analog audio to be synchronized.
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| When do I use 2- or 4-channel, and is it also for analog? |
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The 2-channel or 4-channel option is only for DV audio. If your not sure how you set your camcorder/VCR when recording leave it set for 4-channel.
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| If I mix video with another source, does DV combine the two? |
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Yes. The audio mix section of the MXProDV is very flexible allowing you to mix a DV audio source with an analog source.
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| Can I grab audio from a seperate source with DV? |
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This is one of the great features of the MXProDV, it allows you to mix DV audio with analog or visa versa.
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| Can MXProDV be used as a source with other model computers? |
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Please visit our MXProDV compatibility section on our web site at http://www.videonics.com/products/MXProDV/compatible.html for up to date information in this regard.
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|
| Can MXProDV be used as a source to Apple's G3, G4 and iMacDV |
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Yes. However some model Apple computers will require MAC OS version 9.1 or Firewire driver version 2.7 or greater to prevent the computer from locking up when connecting the MXProDV.
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|
| Can MXProDV work with SDI on my Beta SP Deck? |
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Unfortunately no.
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| Can I use multiple MXProDV outputs simultaneously? |
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Yes.
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|
| Signal take is blocky and takes longer than analog |
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The Digital Stream takes longer to send valid data and causes the MXProDV to take a little longer to decode the data.
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| Color blocks in input and output appear when I press STOP |
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Some VCR/camcorders generate a less than optimal digital signal when in the stop mode causing these blocks to appear. Unfortunately this is a normal consequence and there is no remedy.
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| The Preview Images Window doesn't show my sources, why? |
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1. The MXProDV defaults to DV inputs on 1 and 2 and S-Video on inputs 3 and 4. If your source is connected to the MXProDV via S-Video (Y/C) or Composite (RCA) for inputs 1 and 2 you will have to change the source Routing. If your source is connected to Inputs 3 and 4 via Composite (RCA) again you will have to change the source Routing. Press ROUTE button on the MXProDV, press the Next A or B button (depending on which input you need to change). With video section highlighted in Red, press the left arrow key to move the yellow highlight to S (S-Video) or V (Composite) instead of DV. For more info read Chapter 3 in the MXProDV manual "Correlating Input Sources to MXProDV jacks".
2. In some cases with certain DV connected sources the MXProDV unit must be powered up before the source DV sources devices are powered up. If this is the case simply power off the source(s) and the MXProDV. Now power on the MXProDV and wait for the Preview screen to show on the Preview Monitor. Now power on your sources. In some cases you may be able to simply unplug the DV connection to the MXproDV and plug it back in again.
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|
| Why can't I see anything on my Preview monitor? |
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The most common cause of this situation is not having the TV/Monitor set for Video or the Record VCR not set for Line (also called AUX, EXT,A/V) input. Every TV/Monitor and VCR (even from the same manufacturer) is a little different. Therefore you should refer to your TV/Monitor or VCRs owners manuals on using direct A/V connections. In the VCR's owners manual, see the sections on dubbing, editing or copying a tape.
|
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| How do I connect the MXProDV to my equipment? |
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Besides the detailed information in the manuals you may want to print the wiring diagrams from our connections area(http://www.videonics.com/Connections/).
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Return to top of page >> |
| Pro AV 1600 PCI |
| How is a scan converter used in medical imaging applications |
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Medical imaging systems are computer based. If the material is to be videotaped, broadcast, displayed on a television, or transmitted across a videoconference link, it must be scan converted. Many medical diagnostic procedures, including ultrasound and X-ray, require archival on videotape. Since most medical imaging source material is high resolution, and it is all highly detailed, the highest quality video is requisite. The availability of the Pro AV as a PCI makes it an ideal solution for invisible integration into a computer-based system.
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| Point of a scan converter in a videoconferencing environment |
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Videoconferencing involves transmitting information as composite video across ISDN, T1 or occasionally POTS phone lines. In order to transmit computer-generated information, such as a PowerPoint presentation, across the videoconference link, it must first be converted to composite video. Since the composite video signal must be compressed, transmitted, then decompressed at the remote location, it is critical that the scan converted signal be of very high quality to survive the processing.
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| Some of the most popular applications of the Pro AV |
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Anyone who needs to videotape or broadcast computer-generated information is in the market for a scan converter. They are also utilized in large screen display of computer images (large screen television monitors are much more affordable than large screen progressive scan displays). The most popular applications for the Pro AV are videoconferencing and medical imaging, where the highest quality video is mandatory.
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|
| What is genlock? |
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Genlock is the ability to synchronize to an external video source. This enables multiple video signals to be mixed or switched smoothly. Without genlock, a rolling bar can be seen passing through the image when multiple sources are mixed or switched. This ability is critical in broadcast and video production environments. The term genlock is frequently mistakenly misinterpreted by the computer industry to include overlay capability. Overlay or chromakey can be accomplished with two (or more) genlocked video signals by utilizing a mixer.
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| What is broadcast quality? |
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Strict television broadcast standards are set by the Federal Communications Commission (FCC). Exacting signal tolerances that go beyond what can be perceived visually are specified. A broadcast quality scan converter output meets these standards, and can legally be broadcast.
|
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| Differences between a TView Pro AV and a $200 scan converter |
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The TView Pro AV provides genlockable, true broadcast quality video outputs. This is mandatory in any professional video production or broadcast environment. As well as composite and Y/C, the Pro AV outputs component signals relevant to professional video applications. The Pro AV is auto-sync (senses the incoming resolution and platform and automatically adapts) to resolutions up to and including 1024 x 768. It is not dependent on any software to operate. While many less expensive scan converters (including the TView Gold) provide excellent quality video at great prices, there are many applications that do require the highest broadcast quality outputs. Also, the TView Pro AV is available in PCI board, rackmount and desktop versions, enabling seamless integration into any environment.
|
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| Is there a way to improve scan converted video? |
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Yes, there is. Keeping in mind the limitations of composite video, source material can be made to translate well to NTSC. In fact, some computer-generated material, such as animations, can actually look better in composite form (the softening of the flicker filtering smooths out the pixelation, resulting in a less jagged image). Highly saturated colors should be avoided (some graphics and animation software incorporates optional NTSC color filters). A large non-serif font size should be used (the serifs are generally composed of single pixel lines which). Single pixel horizontal lines should be avoided where possible. The design should be centralized within 80% of the screen area. If possible, utilize Y/C (or S-Video, S-VHS) output. Y/C transmits the color (chroma) and luminance on two separate wires. This eliminates chroma-crawl (the checkerboard pattern visible where two colors meet) seen in composite video. Most people perceive a 30% improvement over composite with Y/C. Component video can be utilized, which most people perceive to appear 5% better than Y/C. Component signals transmit red, green and blue signals on three separate wires. The luminance is distributed across the three color channels. Outputs can be in RGB, or in the YUV colorspace (BetaCam). BetaCam is usually used in professional video production environments. The monitor and VCR also have a major impact on the appearance of the output video - you should use the best quality video monitor and tape deck available to you. Many affordable high-quality video monitors do accept Y/C inputs.
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|
| Why should I use a scan convertor if the display worsens? |
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Computers come in a variety of flavors. There are different platforms, operating systems and applications. Technological developments have enabled us to easily share many, but not all forms of computer-generated information cross-platform. Suppose, for example, that an architect in California has designed a building on his/her Sun workstation, and wants to show an animated walk-through to a client in New York. Unless the client has the same platform and software, s/he will be unable to view the animation. However, almost everyone has a TV and a VCR. A scan converter enables that animated walk-through to be recorded on tape in California, and viewed on a TV in New York. Television is a common language, in a way. Furthermore, for presentation applications, large screen television monitors are significantly less expensive than progressive scan monitors. So, even though some types of material may not look as good on a television as on a computer monitor, anyone can easily and affordably gain access to a VCR and TV.
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| What do NTSC and PAL stand for? |
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NTSC stands for National Television Standards Committee and refers to the North American television broadcast standard. The standard was set in 1941 and was updated to enable color broadcast in 1953. The NTSC signal is an interlaced signal transmitted at 60 fields, or 30 frames, per second. Each field consists of 241 1/2 active lines. Odd fields display odd lines (i.e. 1, 3, 5), and even fields display even lines (i.e. 2, 4, 6). Thus, an NTSC display consists of 483 active lines (525 total lines). When color was added to the NTSC signal, it was imperative that it be backwards compatible, so that the broadcast would be displayed in color on color television sets and in black and white on black and white sets. NTSC (or composite) video signals transmit both color and luminance information on one single wire.
PAL stands for Phase Alternate Line and is the broadcast standard in many countries worldwide. It was
developed in Great Britain in the late 1950’s. PAL is similar to NTSC, but displays 576 active lines of interlaced video at 50 fields, or 25 frames, per second.
|
|
| Why is the external display on my laptop distorted? |
|
You should use the CRT Activation key combination specific to your computer. Most Laptop computers have an "F" key (such as F1, F6, F12 - each model is different) with "CRT" marked on the side facing you. Others have an icon of a monitor. Find this key and press it in combination with the "Fn" key to activate the CRT output of your Laptop. If you cannot find the CRT Activation F-key on your Laptop, consult your Laptop manual for more information about connecting an external monitor.
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| My PC is showing only 16 colors and the display looks worse |
|
You need to experiment with other video drivers on your PC. Recommended drivers for Windows 3.1 include: VGA 3.0, Super VGA 640x480, GD5434 640x480x256, and GD5434 640x480x64K. For Windows 95/98, you may be using the Standard Display Adapter. You want to change to the adapter setting for your video card.
|
|
| Does ProAV1600PCI work with WIN XP? |
|
PROAV1600 PCI will not work with Win XP; it works with Win 98, 2000 and ME
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Return to top of page >> |
| PX-1 |
| After clicking on "save as favorite search" link, then appropriately naming that search, it does not immediately |
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Because it is browser-based, a refresh is necessary.
|
|
| On a Mac, when doing a search for "numbers", Proxsys is not able to find the content. |
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User must know the first few letters of the search term or else PX-1 will not be able to find the content.
For Example, the following clips are in the database:
1) Beach and Boats
2) Sailboats
If the user does a search using “boats”, it will find clip #1 but not clip #2
|
|
| When user places a value of "1 day" under the "User Expires" field, why is the user is still able to log into the system. |
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If the user does not immediately expire after setting this parameter in the Admin/User page. The following formula is used:
If the user submitted the request at 9am on Monday and has the user expire in 1 day, it would be calculated as follows:
DaysToExpiration + (24h – ExpireSetTime). 24 hours + (24 – 9 hrs.) = 39 hours
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|
| When in the Content Admin page, there are a bunch of "?" under the Status column. |
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The question mark "?" is a valid icon to indicate that the content has been taken offline.
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|
| The Backwards and Forwards button in Preview window does not function in 1 frame increments |
|
This is a limition of the Flash Player which cannot play in 1-frame increments.
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Return to top of page >> |
| TitleMaker 3000 |
| I recieve the error message "MEM OK" with a scroll |
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The Video TitleMaker 2000, 3000 and Personal TitleMaker have a limit on allowable lines per page scroll. The Video TitleMaker 2000 and Personal TitleMaker have a limit of 40 lines (including blank lines)per page. The Video TitleMaker 3000 has a limit of 110 lines (including blank lines) per page. The remedy is to break these into multiple pages or reduce the amount of lines to the minimum requirement. This is mentioned in the manuals in the Scroll and Crawl notes section.
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| RESETTING UNITS |
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To reset the TM-1, TM-2000 and Personal TitleMaker follow the below procedure.
Unplug the unit from power. Press and hold the Shift+Command keys down together. While holding these two keys plug the unit back into A/C power. Keep holding these keys down for 6 seconds after you plug it back into A/C power. Release the keys and press the Power button on the keyboard.
To reset the TM-3000 follow the below procedure.
Turn off the unit using the back switch and turn it back on again. Now press and hold the Shift+Command+Accent+PWR down together for 6 seconds or until the power light comes on or the demo starts.
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| Can I do some animation with the titles? |
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True animation is not possible with the Video TitleMaker but you can do some fancy effects such as flashing a title on and off or have it generate a count up or down etc.. Most of this is done with multiple pages using straight cut in/out transitions and short duration times. For example to do a count down from 5 would take six pages. Each page will use straight cuts in/out, use the same solid background color, letter color, and a duration of 1 second. Each page will have a number with page one starting with the number five, page two with number 4, etc... Page six should be blank with an infinite duration. Now move the cursor to page 1 and press play. You will now see the number count down from 5 to 1. Try changing the background color on every other page. When you play this, the background will also flash somewhat. As you can see there are many possibilities you can do, so play and have fun!
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| Do TitleMaker's support multiple languages? |
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Yes. Please visit http://www.focusinfo.com/products/tm3000/tmlanguages.htm for more information.
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| Can I use a different font or color on the same line of text |
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No. The Video TitleMaker does not support this.
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| The power light comes on but I can't see anything, why? |
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This situation is caused by a corrupted database inside the Video TitleMaker. Corruption is typically a result of a brief power outage, brown out or unplugging or turning the power switch off on the back (this is only applicable to TM-3000) of the unit before pressing the power button on the front of the unit. Unfortunately the only remedy is to perform the factory condition reset as described on the following page(s) in the manual(s).
TM-1 page 35 second paragraph, TM-2000 page 77 "Erasing Memory and Resetting Unit", second paragraph, TM-3000 page 82 "Erasing Memory and Resetting Unit", second paragraph.
If you no longer have the manual see "Resetting Units" post.
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| When I preview a page there is a blip on the output monitor |
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This is inherent in the TitleMaker 2000/3000 design due to it not having a frame synchronizer when switching the output. The best remedy is to use Video on your first and last page to soften this artifact but this does not eliminate it completely.
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| Why do my background & letter colors change simultaneous |
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This situation occurs when you try to use a Pixel and or Rainbow pattern for both background and letter (also true with border and outline). The rule is you can only use one Rainbow or Pixel Pattern per page. The remedy is to make either the background or letter pattern a solid color.
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| I'm trying to position text but its not working. Why? |
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The Video TitleMakers do not have a WYSIWYG (what you see is what you get) edit screen. The edit screen allows you to justify text horizontally or vertically using a position technique. This is all done using the position key in combination with the arrow key pad. When you press the position key the cursor will quit blinking for about 5 seconds. This tells you that the cursor is now set for position mode. In this 5 second window press any arrow key.
If you are positioning text Vertically the text doesn't move. Instead the page symbol (between the project and page number) will change to show you the new position. An arrow pushing the three lines up is an indication that the text on this page is logically position at the top of the screen. Press the Play button to see the true vertical positioning. An arrow pushing the three lines down is an indication that the text on this page is logically position at the bottom of the screen. Again press play to see the true Vertical positioning. No arrow on this indicator means that the text on this page is logically positioned center. Again press play to see the true Vertical positioning.
If you are positioning a line or line(s) of text Horizontally it will move either left, middle or right as soon as you press position and the proper arrow key. Press Play to see the true Horizontal and Vertical positioning.
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| When I press Play all my pages play in order and don't stop |
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If each one of your pages have a duration time the Video TitleMaker will play them until it reaches a page with infinite as the duration or gets to the last page in the list. If you want your titles to come and go the remedy is to program a blank page between the pages with video set as the background and infinite as the duration. When the Video TitleMaker reaches this page it will wait until Play command is issued or a GPI command is issued from an edit controller.
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| How can I fade from a color to video with TitleMaker? |
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This takes a minimum of two pages to perform this function. The first page will be a solid color background (no text), fade out as the effect choice. Page two will be a video background with straight cuts for in/out effects and infinite as the duration. To do a fade to a solid color do just the opposite. Set the first page with video as the background, cut for in/out transition and infinite duration. Page two will be a solid color background, fade in as the effect choice.
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| How do I transition a background of a page to the next page? |
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Unfortunately that is not possible with the Video TitleMakers. The transitions are only for the text. However you can do a fake background and text transition by moving the background mix one notch towards video. However if you have video running on the input you may see that peeking through the background color.
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| I can see text while editing but nothing when it plays, why? |
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There are several situations you can do to cause this symptom.
1. Usually the situation is caused by having blank lines after the last line of text on a page. The remedy is to remove the blank lines. This can be done quickly by moving the cursor to the end of the last line of text and pressing Mark Start. Press and hold the Shift key and press the down arrow key. Press Mark End and then press delete. The cursor should now be at the end of the last line of text on this page. Press Play and you should see your text as you typed it in.
2. If your letter color or pattern is the same as the background you may not see the text when you play the page. The Video TitleMaker tries to give you a clue to this by highlighting the text with a white outline. The remedy is to change the letter color or pattern to be different than the background.
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| I cannot see the cursor on the edit screen, why? |
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The cursor always represents the current color and letter pattern selected. If the letter color or pattern is the same as the Background this will prevent you from seeing the cursor and (or) text on this page even though it's there. The remedy is to change the letter color or pattern so that it is not the same as the Background color or pattern.
For example if your Background pattern is set for Video and your Letter pattern is set for Video, you will not see the cursor or text. The same is true if the background color is set to white and your letter color is set for white.
If you still have difficulty resolving the situation then as a last resort perform the factory condition reset as described on the following page(s) in the manual(s).
(Warning: You'll lose all your titles from memory when performing this function)
1. TM-1 page 35 second paragraph.
2. TM-2000 page 77 "Erasing Memory and Resetting Unit", second paragraph.
3. TM-3000 page 82 "Erasing Memory and Resetting Unit", second paragraph
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| Why can't see anything on my monitor from video titlemaker? |
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The most common cause of this situation is not having the TV/Monitor set for Video or the Record VCR not set for Line (aka AUX, EXT,A/V) input. Every TV/Monitor and VCR even from the same manufacturer is a little different. Therefore you should reference your TV/Monitor or VCRs owners manuals on using direct A/V connections. In the VCRs owners manual, see the sections on dubbing, editing or copying a tape.
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| How do I connect the Video TitleMaker to my equipment? |
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Besides the detailed information in the manuals you may want to print the wiring dagrams from our connections area (http://www.videonics.com/Connections/).
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| TView Mac |
| The TV display doesn't respond to Control Panel commands |
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1) Turn off the computer . ( DO NOT restart ! )
2) Turn computer back on.
3) When computer is booted up: Goto Apple Logo,
4) Select System Preferences
5) Select the iTview Control Panel
6) Select the Default button.
At that moment the light will come on and the iTview Control panel will show the default setting
and the TV displays the correct picture.
If more adjustments are required, tweak the controls until the output is satisfactory.
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| I can't find the control panel after installing iTView Mac |
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Mac OS X doesn't use Control panels as did Mac OS 9.x (or less). Instead it uses a System Preference Window. After install and a restart open the System Preferences Window and iTView Mac should be listed under the Others catagory. If you don't see it click on Show All. If it's still not listed open the System folder, Library folder, preferencepane folder. Double click on the iTView Mac icon and see if this corrects the situation.
Note: We have found that Unsanity's Silk causes problems with preference pane applications to appear in the System Preferences Window properly. We recommend you unistall and not use this System Hack application.
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| When I open the control panel, the application quits, why? |
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This usually means that your iMacs firmware needs to be updated. Click here (http://www.focusinfo.com/support/faq/Mac_OS_XFirmwareupdate.htm) for more information on how to obtain and install the firmware update.
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| Will the scan convertor work with my iMac? |
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This depends on which Apple iMac model you have. Consult Apples web site or your models owners manual for more details. If you have an older iMac made prior to the Summer of 2000 you will not be able to use the iTView with this computer. If you have a flat panel display iMac you will need an optional VGA Display Adapter cable to convert the mini VGA output port to the full HD15 connector. This cable is included with the purchase of an iTViewMac. If you currently have an iTViewDV, you can order this cable from our webstore under the product number CBLA-0102-01.
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| The edges of the computer screen are overflowing on the TV |
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This condition is called Overscan. Your television can only display a fixed resolution which is different from Computers, which have adjustable resolutions. To correct this use the Position and Size adjustments in the Control Panel.
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| My TV shows a distorted signal, how can I fix this? |
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Check the Composite (aka RCA) or S-Video cable and make sure this is making a solid connection. Open the iTView DV or iTView Mac control panel and make sure it is set for NTSC. It's also possible that the power adapter is failing causing the symptom. Replacing the power adapter with a like rated supply may correct this situation.
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| I still cannot see my desktop on my TV screen, why? |
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Make sure the light is lit on the iTView and it glows green. If you get no light at all check to make sure you have connected the power adapter to a live circuit and that the connection to the iTView unit is seated properly.
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| My TV only shows snow although it is properly connected,why? |
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The input source of your TV needs to be set to "Video Input" instead of a numbered channel, such as channel 3. Video In is usually specified with your remote control, with a button labeled TV/Video, Line In, Input Select,Aux or similar. Sometimes the Video selection takes place in an on-screen menu system. If necessary, consult your TV owners manual or manufacturer for more information on Video Input.
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| Can I use my VCR to record and connect the iTVview to my TV? |
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Yes. To use your VCR connect the Composite or S-Video cable from the Scan Converter to the Video Input (also known as Aux IN, Line or AV in - it will probably be a yellow RCA/Phono type connector on the back of your VCR). Now make sure your RF output (also known as ANT Out, To TV, and RF Out) has a cable-tv type cable screwed in, connecting it to your TV. Next, tune your TV to channel 3 or 4, and turn on your VCR. Find a button on the front of the VCR called Line, TV/Video, Video Input, or similar and press it. If your VCR does not have a button to specify Video In, try to find an on-screen menu system with your VCR's remote control. Then confirm that your computer is turned on and the Scan Converter has its power light lit.
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| My TV only has an Antenna In connector. Is an adapter needed |
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Yes. You need a special adapter called an RF Modulator. (If you have a VCR see the note below.) This device converts the Composite Video signal from your Scan Converter to an Antenna Signal, which can then be tuned in on your TV using Channel 3 or 4. Focus Technical Support recommends the Radio Shack RF Modulator, available under Radio Shack part number 15-1244 or the Philips Magnavox MRF200BK.
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| How can I make the desktop look as good as possible on TV? |
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First we recommend that you use the lowest Display (Monitor) screen size (resolution) such as 640 x 480 and set colors to 256. Open the Appearance Control Panel and change the Font size to 14 or 18.
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| Why doesn't the desktop look as sharp as my computer monitor |
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The image on a regular TV will not look as sharp as it does on a Computer Monitor. The small icons and small text will be noticeably fuzzier for the following reasons.
A Computer VGA signal is a 640 x 480 (or higher), progressively scanned and at a 60Hz (or better) refresh rate. A TV is a fixed resolution (less than Computers VGA) at 320 x 240, interlaced scanned (odd/even fields) at a fixed refresh rate at 60Hz.
TV's versus Computer Monitors also have different types of CRT's and signal delivery. So what your seeing is fairly normal. For a more detailed explanation click here.
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| Can I use iTView Mac with models other than those listed? |
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Unfortunately no. This model was designed specifically for the eMac or iMac and is optimized for the Video Drivers of that model. However our other model TView line of scan converters will work with all model Apple computers (even the iMac).
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| Why is there no manual in the box? |
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We decided to use today's electronic publishing technology and put the manual on a CD. If you have Adobe Acrobat Reader installed on your Computer simply explore the CD and double click on the iTView Manual Icon in the Product Manual Folder. This should open the manual in Adobe Acrobat Reader to view or print. If you don't have Adobe Acrobat reader you can download it from Adobe's web site for free at http://www.adobe.com/products/acrobat/readstep2.html
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| Can I use the Scan Converter to watch TV on my computer? |
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No. Your scan converter is a one-way device for converting a computer video signal into an NTSC (also known as Composite) video signal. It will not capture video into your computer.
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| Do the Monitor Settings on my computer have to be changed? |
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In most cases no. You may only need to select Video Mirroring mode from the Monitors control panel.
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| What operating system do I need to use the iTView Mac? |
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The iTView DV and iTView Mac work with Mac OS 8.6 or greater including Mac OS X. You can download the installer for Mac OS X via our Download section of our support web site.
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| Does the iTView line of scan converters also provide audio |
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Computer technology treats audio and video as separate entities unlike TV Video. Because of this our scan converters only convert the video part. However most computers have separate auxiliary audio output which doesn't need to be converted. A standard 1/8 inch stereo phono jack to RCA L/R male cable is all that would be needed to get the audio to the TV from the computer. A cable as described can be found at your local electronics store.
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| What are scan converters typically used for? |
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They are used for presentations, educational teaching, games or showing computer video files on a normal TV.
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| What is a PC to TV scan converter? |
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A PC to TV scan converter converts the computers progressively scanned high resolution VGA signal and converts it to a standard Composite or S-Video TV signal which are normally not compatible.
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| Does the ITview Mac come with the Mac adapter? |
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Yes, the ITview Mac comes with the adapter.
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